Habe mit spider farmer super Erfahrungen gemacht!.
Habe ein Artikel bestellt dieser wurde 2 Tage später um 100€ reduziert
Ich habe den Kundendienst angeschrieben und mir wurde nachträglich der bessere Preis gegeben.
Support lief wunderbar.
Jedes Mal wiedert
Response from Spider FarmerMar 21, 2024
Dear Customer,
We are glad to hear that you are happy with our services! We appreciate you taking the time to leave us this feedback.
Happy growing!
Best Regards,
Spider Farmer Customer Support Team
YG
Yama G.
Spider Farmer has excellent customer…
Spider Farmer has excellent customer service! I love their products and how well they work for me. Recently I had a small issue and Spider Farmer quickly took care of it and shipped me a replacement. Thank you!
Response from Spider FarmerMar 15, 2024
Dear Customer,
We are glad to hear that you are happy with our services! We appreciate you taking the time to leave us this feedback.
Happy growing!
Best Regards,
Spider Farmer Customer Support Team
AB
Aa B.
J,ai acheté 3 LED 430w G4500 en 3…
J,ai acheté 3 LED 430w G4500 en 3 achats ,,les 3 fonctionnent très bien encore après 1 an et +,,il faut séparer le driver de la lampe pour éviter qu,il ne chauffe inutilement et je ne les allument rarement à 100% ça aide à les garder + longtemps et garder la puissance aussi,,très heureux avec ces 3 lampes très brillantes,,j,ai eu un problème avec les clip fan de 6" j,en ai acheté 2 et les 2 ont un problème avec le fil ,,le fan oscille et cesse de fonctionner parce que le fil est trop serré à l,entrée du fan et il se coupe,,j,ai eu de longue discussion avec Cynthia au service ,on m,a demandé d,envoyé une vidéo pour montrer le problème,,on m,a dit qu,on remplacerait le fan ,mais il était back order,,on m,a envoyé un fan aussitôt que possible mais pas d,avis de livraison,,les voleurs sont passé avant moi,,entre temps le 2e fan fait la même chose ,,on m,a remplacé les 2 fans gratuitement mais m,a demandé de payer pour le shipping du premier,,j,ai accepté et voilà ,j,ai reçu 2 fan de nouveaux model sans les problèmes de l,ancien model ,,très content avec ça ,les fans oscillent bien et pas bruyants
Response from Spider FarmerMar 13, 2024
Dear Customer,
We are glad to hear that you are happy with our services! We appreciate you taking the time to leave us this feedback.
Happy growing!
Best Regards,
Spider Farmer Customer Support Team
JO
John
Great customer service
Reached out about a faulty part and they sent it out within a week of contact. Fast replies from the customer support team 10/10
Response from Spider FarmerJan 26, 2024
Dear Customer,
We are glad to hear that you are happy with our services! We appreciate you taking the time to leave us this feedback.
Happy growing!
Best Regards,
Spider Farmer Customer Support Team
RA
Randy
Spider farmer 2023 SE5000 & SF1000 Evo
My 2023 SE 5000 was shipped as soon as they received the order. Arrived at my front door, nicely boxed up and secured. I put it together with 20 minutes. Sits great in my four by four. I'm going into my 3rd week from sprouting seeds and my plants are loving the light. I also have the SF1000 Evo light in my two by two with great results.
Response from Spider FarmerJan 8, 2024
Dear Customer,
We happy to hear that you received your items in a timely manner and you are happy with our products. We strive to provide the quickest and best service possible. We appreciate you taking the time to leave us this feedback.
Best Regards,
Spider Farmer Customer Support Team
JM
jeff M.
above and beyond
I had a driver go bad in my g8600 grow light and i couldn't find my reciept and on the warnty it said i needed it which i understood so i was trying to buy the driver from them and they were working with me and i thought no harm asking if they would check the sereal number to see if they could find that i bought the light and they did and sent me a new driver. they didn't have to do that and i was ok with that but they did! great coustomer service! thank's spyder farmer!
Response from Spider FarmerJan 2, 2024
Dear Customer,
We are glad to hear that you are happy with our services! We appreciate you taking the time to leave us this feedback.
Happy growing!
Best Regards,
Spider Farmer Customer Support Team
JA
James
Over all package deal was great…
Over all package deal was great everything I needed to get started with small projects timer and thermostat can be better but over all pleased with packaging and material
Response from Spider FarmerDec 28, 2023
Dear Customer,
We are glad to hear that you are happy with our products! We appreciate you taking the time to leave us this feedback.
Happy growing!
Best Regards,
Spider Farmer Customer Support Team
DO
David O.
Great customer service and was prompt…
Great customer service and was prompt too. Handle my affairs with the utmost attention and kept in contact with me throughout my endeavors.. Thank you Spider Farmer
Response from Spider FarmerDec 23, 2023
Dear Customer,
We are glad to hear that you are happy with our services! We appreciate you taking the time to leave us this feedback.
Happy growing!
Best Regards,
Spider Farmer Customer Support Team