simon L.
i have been a loyal customer to spider…
i have been a loyal customer to spider farmer,my problem is i bought 2 se 7000 lights 7 months apro now ,1 of the lights has been great (have refered to many people)i have had a problem with 1 light the whole time ,they sent a new light stand and worked for a little while ,then would turn of when timer said but would not turn on or was very dull ,i had to wiggle wire that came out of driver ,i have been complaining about this light since i had it ,i wanted to send back but your representative (not saying names)would not allow it and had no choice in matter,now they want to send some part that i know is not the problem,as i tried good driver on light and it is dead ,i need light as i have no spare ,customer service is tha worst i have come across ,i hope they sort this out as it is bs ,i will keep u up to date on progress.and change post if sorted.edit spider farmer have contacted me and came to a solution,that is a fair solution now,there gear is very good good prices, just didn't have much fun with light that broke ,all worked out now,thanks spider farmer.


