Paul C.
NO customer support.
I purchased the 4" grow kit. The fan did not work out of the box. I attempted to contact customer service without any luck. No chat or call back options. I purchased the product from Amazon and am returning it. A company that doesn't back their products with ANY type of support is not a company for me.
Response from Spider FarmerMar 13, 2023
Dear customer, Thanks for leaving a message here. We are sincerely sorry for the unpleasant shopping experience. Could you please send us your order information to our email:[email protected]? We will help you solve your problem and give you a satisfactory solution. Thanks in advance for your kind cooperation. Best regards. Spider Farmer Customer Service Team


