Spider FarmerReviews of spider-farmer.com

I ordered almost everything for my grow setup directly from Spider Farmer: a SF G5000, two AC5 smart strips with sensors, a clip fan, exhaust system, heater, PPFD Pro, IR16 & UV30 supplement bars. (The tent I had already purchased earlier via Amazon.) Basically the complete system to automate my grow. Every single order arrived with Express shipping – even when I ordered on a Sunday, the package was at my door on Tuesday morning! That’s incredibly fast. The prices were fantastic – many items were on special offer and there were always coupons available, which made the deals even better. On top of that, everything came extremely well packaged: inside the boxes, everything was organized so neatly that transport damage is simply impossible. It always felt like unboxing high-quality equipment. The products themselves are top quality, and the app works great. Sure, there are still a few small things that could be improved, but overall it’s stable, well-designed, and even works on 5 GHz in some cases (even though 2.4 GHz is officially required). Having all devices synchronized and automated through one system is just amazing. The customer service is outstanding. I never had to wait long for a reply – due to the time zone, most answers came at night, but every morning I had a clear and helpful message waiting for me. I always felt taken seriously and well supported. I’m really happy and confident with Spider Farmer. Highly recommend to anyone who wants reliable equipment, fair prices, and a team that truly cares about their customers. Thank you so much, Spider Farmer – you’ve definitely gained a loyal customer here! 🙌💚

Einfach klasse Spider Farmer!!! Ich kann nur gutes berichten. Kundensupport antwortet recht zügig, meistens einen Tag nachdem man Spider Farmer angeschrieben hat.Auch bei kleinsten Problemen, wird alles kundenfreundlich gelöst. Beim Setup gab es ein paar Schwierigkeiten(GGS) ,diese wurden aber vom Spider Farmer Team schnell und unkompliziert behoben.

I had an issue with the driver on my Spider Farmer G8600 Grow Light, and thanks to Ella and Gloria, it was one of the smoothest customer service experiences I’ve ever had. They were professional, responsive, and extremely helpful every step of the way. Not only did they quickly diagnose the problem, but they also arranged for a replacement driver to be sent out—and I had it in my hands within a two week period. That kind of efficiency and care is rare these days, and it gave me complete confidence in both the product and the company. Because of Ella and Gloria’s outstanding service, my grow light is back up and running perfectly. I can’t thank them enough for their dedication and top-notch support. Spider Farmer is lucky to have such amazing team members!

I would give Spider Farmer support a 5 out of 5 rating! They resolved my issue incredibly quickly, within just two business days. Additionally, everyone involved was extremely friendly and accommodating.

Came highly recommended. Couldn't agree more with the quality, material, and overall smoothness of having a setup that can pretty much handle itself. Had a minor issue with an order but with some explaining and some customer service it was all handled professionally. Definitely a great product!!

"Sie haben schnell geantwortet und mein Problem sofort gelöst. Sehr guter Service."

one of the fans broke after 4 months the support issued a replacement in no time

I ordered the 3x3x6 complete pro kit with Sf 2000 pro and I couldn’t be happier. I received tracking within 48 hours. Everything delivered in about 10 days. Quick helpful and responsive customer service. Excellent quality durable materials. My only comments would be I could never find specific step by step setup/installation instructions for each piece. But everything is set up and ready to go. Overall I’m glad I went with spider farmer