Spider FarmerReviews of spider-farmer.com

Nach 10 Monaten ist der PPFD Sensor leider ausgefallen. Support angeschrieben, und problemlos Ersatz innerhalb einer Woche bekommen 😃 top Service super Support 5 Sterne ⭐

I had a complex case with a return (SF2000) and a new order (SE4500), plus a warranty issue with a CO2 sensor. Lynn was incredibly professional, fast, and helpful throughout the whole process. They even sent me a brand new GGS Sensor Pro Lite instead of just a part! I am very satisfied with Spider Farmer's products and their outstanding support. Highly recommended!

I had a little problem but Lynn from the customer support helped me to find a solution everyone was satisfied with. A win-win Situation for All of us. I would choose spiderfarmer again and if i ever have a problem with their products i hope Lynn will be my customer support!!

Bought lamp from SF. Very good, sturdy and efficient lamp. Unfortunately, after a year of exploitation dimmer died off. After a short dialog with support they did send me 95% working unit. Not sure what was other 5% but it is as good as new with hangers and Ethernet cabel. Just paid 15€ for delivery, nothing more. Great service, nice equipment.

The customer service is great, very pleased with it. As well as with all the Spider Farmer products. And with the good warranty. I will definitely recommend Spider Farmer if anyone ask me about high quality growing (equipment) and/or good brands for Growers.

Lynn was fantastic from start to finish, was very sceptical about customer service with spider farmer after seeing some reviews, but from what I experienced it couldn’t have been better. Thanks again Lynn

Ich hatte eine sehr gute Erfahrung , schnelle Antwort und super Service. Ich wurde von Lynn betreut und mir wurde sehr freundlich und schnell geantwortet.

Quiero agradecer públicamente el excelente servicio recibido por parte de Spider Farmer. La calidad de sus productos es excepcional, pero lo que más destaca es su gestión: rápida, eficaz y de 10. Mención especial para Lynn, quien me brindó una atención impecable y agilizó todos los trámites con mucha profesionalidad. Da gusto tratar con empresas así. I want to publicly thank Spider Farmer for the excellent service provided. The quality of their products is exceptional, but what stands out the most is their management: fast, efficient, and top-tier. Special mention to Lynn, who provided impeccable support and handled everything very professionally and quickly. It is a pleasure to deal with companies like this.