Spicy LingerieReviews of spicylingerie.com

I placed my order on June 18th received on June 27th. Their items aren't what they are worth, quality is subpar. I placed an order with priority shipping and it took a very long time to get here. Their website states it can take up to 4 business days to ship which they fully took advantage of and one day to process the items. Priority mail takes 2-3 days but it really means 2-3 business days so if it's shipped out on a Friday it really won't take 2-3 days but really 4 days. I emailed them stating that I received the items late and their response was very snotty. The free items were also very cheap, yes they were free but reminded me of what a dollar store would sell if they sold lingerie.

Bought 2 Snow White costumes in September and couldn’t get my money back when I was going to return them because they were considered “costumes.” So I was stuck with $99 store credit. Finally bought 2 dresses with my credit 8 months later. Got one dress and it was horrendous and the other one didn’t come and they said “will ship in 2-4 weeks because it’s out of stock.” I went to go return the dress I got and the return policy is so specific, making you write on paper asking for refund or exchange, package it perfectly, has to be within 7 days of delivery and they make you pay for return fee. Save yourself the trouble and shop somewhere else.

They took almost a week to mail my EXPEDITED order! I paid extra and still got it too late. I do not recommend them. Customer service was rude and refused to help get me my order faster.

Returns are for STORE CREDIT "ONLY" on certain items. I found this out after returning items and do not like this policy. I will just order from YANDY.COM in the future. They have always given me full refunds.

Purchased the priority shipping back Sept 23rd it is now Sept 29th. Was told that priority only guarantee is that after they ship it and not before. So if it takes 2 months for them to ship it you wasted your money on priority shipping.

They show 2-3 day and overnight shipping when you order. You pay for that but they don't ship for up to 7 days. They don't really tell you that and they hide behind a phrase " when it leaves our warehouse." Be aware when you buy.

Their shipping guidelines state” Processing Time: In most cases, your order will be processed in 1 business day, your order will be shipped within 2-3 Business days after your order is processed. Some Special Order Items from certain brands may take 5-7 business days to ship from our warehouse. I ordered on August 25, 2022. It is now September 6, 2022 and package has not even been shipped yet. Nothing shows special order items and I was already charged for full amount so nothing is on back order. I ordered a few weeks in advance of my trip thinking I would have these items but clearly they don’t follow their own processing times and do whatever they want. Shady business practices. I will shop at Yandy from now on since you get your items within a week of purchasing. They have no issue taking my money immediately but can deliver when promised.

Bad customer service! Very disappointing and I will never recommend this online store to anyone.