Spicy LingerieReviews of spicylingerie.com

These guys are complete crooks and couldn't care less about good customer service or being fair and honest with a customer. I ordered a pair of shoes for my daughter and after one day of normal walking (no marathon, no mountain climbing, no long walks in the woods just wearing them around the house and visit a friend and the strap broke. Spicy Lingerie's response for my request for replacement or refund was to tell me "to go pound rocks." The "Customer service rep" had me send pictures and an explanation but when they responded they were curt and rude and said well it was worn and its been too long. Apparently once you buy something you have two days from receipt to return it and only then if you don't try it on. They couldn't have cared less that the shoes didn't last for two wears and they told me tough luck and I should go bother the manufacturer if i wasn't happy (i am not). No effort to work with me, no attempt to be accountable for a shoddy product that didn't perform within reasonable expectations, a product that failed to fulfill the basic warranty of fitness for use. Their lack of customer service, lack of ethics, lack of quality makes me want to give them a negative number but apparently 1 star is as low as i can go. Beware the low life's of spicy lingerie, Inc. They just want your money not to deliver a fair product - $46+ dollars for two wears is not reasonable but being treated like dirt and dismissed rudely and curtly by "customer service" is not reasonable.

bad services

2-day shipping does not mean 2-day shipping! I ordered $300 worth of merchandise on a Friday via Express (2-day shipping). They didn’t send it out until the NEXT Thursday and it’s not due to be delivered until the following Monday at 7pm (our plane leaves at 6 am that morning). I called Spicy Lingerie’s “customer service” reps (a few different ones) and they were not willing to help (not even upgrade my status to Saturday delivery (at my expense!) so I could receive my package before I leave on Monday). They stated they had the weekend off for the Thanksgiving holiday, which is interesting because Canada celebrates Thanksgiving in October and they are based in Ontario. Their reps just told me to find the tiny shipping link on the home page where you must read through a lot of material to find that it takes 1 business day to process and up to 3 to leave the wherehouse. Then, even if you select 2 day shipping, Saturday delivery isn’t included. In my case, by the time it arrives, it will have been a week and 3 days after I submitted the order. They did not care at all. Just kept saying, “if you read our policies...). So, just be aware, if you need your package quickly, don’t order from Spicy Lingerie; use Amazon—they ship quickly no matter what type of shipping you choose.