SperryReviews of sperry.com

I ordered a pair of shoes that were on sale, accidentally not changing the size. They were a sale item, I checked if my size was in sale and asked if I could swap. Response was no, even though they had plenty left. Now I am left with a pair that I have to sell on market place.

After being a loyal customer for over 12 years. I am a captain with a 110 ton license. I recommended them for years. I bought a pair from Amazon and it broke after 6 weeks. A very simple issue. The shoe literally came off the sole. Sperry gave me a legal get out because I bought it from Amazon. Amazon only offers a 4 week warranty. Sperry however offers a longer warantee. But you have to order it from their online site. This is unacceptable I will never use these this company again.

Customer service needs improvement. First time customer here. I recently ordered a pair of boat shoes for my husband and this company sent a pair that had obviously already been worn AND had an insole on one of the shoes that was completely the wrong size. Customer service “Crystal” refunded the amount and told me to recycle the shoes. As if this wasn’t the minimum for such poor service and quality. There is no incentive to give them a second chance, when I brought this up they send me a free shipping code lol. Definitely not living up to the hype of the brand, I’ll be shopping elsewhere.

I’m pi’s off !! always i make my purchases and I love Soerry, but now Sperry “Aldogroup” don’t want to sen to Puerto Rico… Hey Puerto Rico uses USP

Bought a wide shoe but the confirmation email did not show wide. Since the shoes were on sale and to avoid missing the sale I reordered and went to cancel the first order. No way of doing a cancel on uout own. Come to find out the customer service person said she can’t either, but no problem once you get them just send them back, well this process is going on a month. They received the items days ago but never sent an email confirming that, like their process says they will, Sperdy is awful

Ordered sandals never came. 17 days later. No money and no shoes! Customer service is a zero , will not wear or buy again

I’ve purchased three pairs of authentic boat shoes in the last two years, and each pair has had the sole ripped from the upper along the toe. The sole simply breaks, and the stitches pull through the rubber. This is a consistent quality control problem, and you used to be able to see many customers with the same problem on the product reviews on their website. They’ve since removed this feature—I guess they got too many bad reviews. One would think they’d improve QC, but alas they get cheaper and poorer quality with each passing year.

This company is by far, the worst, of the worst. Never again, will I purchase anything from Sperry. I never received my order, and their customer service is basically a recorder. 80 dollars down the drain.