SperryReviews of sperry.com

Ordered shoes online and when they arrived the leather was scuffed and discolored. The closest sperry store is over 200 miles from me so I had to pay to return them despite them being damaged. Tried to call to see if I could return them to a closer Aldo store and was told I couldn’t “cheat the system” and would have to pay the “restocking fee” regardless of if they were damaged.

I’ve been a loyal customer for years & never had to use the warranty option. This experience has been horrible. I’ve been ghosted by email & when I tried to call, there was still a voice message from December saying due to the holidays there are long wait times.

I received a loafer that was ill fitting and was approved to return them. I took the package to the post office with the label they provided and sent them off. Sperry claims they will deduct $6.95 + tax for the return shipping. I am fine with this deduction. It has been a while now and I've never been refunded. I hunted around for the tracking number and found that "unpaid postage-package will not be delivered". So, they are keeping my money and not paying the postage due for the return as promised. They are scam artists.

I ordered a pair of shoes on promotion. Due to a mistake by Sperry they were going to be 90% off instead of 20% off. They had two options, let me have the crazy deal or come clean and ask me for the balance that I should have been charged. Instead they claimed the shoes were out of stock and cancelled my order. No admission of guilt. Two days later the shoes were back in stock. I sent an email - they sent apologies but never acknowledged that what they did was unbelievably shady. I will never buy a Sperry product ever again. They think it’s okay to lie to their customers so they won’t lose any money. Horrible.

Men's canvas 4 eyelet lace up STS25620 sole separated from upper. Only wore them for half a summer, barely broken in.

I bought the Torrent Rubber Lace Up Boot by Sperry. Their website purports that their boot is..,"Waterproof designed with water-tight construction, this style is engineered to keep you dry." This boot definitely isn't waterproof. I deliver mail and within the first hour the insides of my boots were soaking wet. Also, the top part of the boot that sits against your shin digs into your skin and causes painful sores and bruises. I absolutely do not recommend this product!

I don’t even want to rate sperry even a 1 they need a 0 everything down to the customer service from the agents you have to speak with. The way their website is just not it the not being able to modify or edit is just as worst.This is what I get I had two pairs of sperry and the material was not it either.

Sperry Spurious Shoe Quality and SupportSperry's poor shoe quality and poor customer service policy has lead me to write this review. The glue joining the soul to canvas has failed within less than 1 month. I was told to take them back to the store bought from, this just isn't practical for me. It was my problem to deal with with no offer to replace or refund. Keep away from this brand because their refund policy does not support customers. Stick with brands that are made properly and a company that supports you. Sperry is not for me!!!