Jay D.
Purchased a pair of Sperry slip-on…
Purchased a pair of Sperry slip-on sneakers, loved the look and style. Unfortunately the adhesive holding the sole on failed and i face-planted on the side-walk. No help from customer service.
Sperry or Sperry Top-Sider is the original American brand of boat shoe designed in 1935 by Paul A.
Sperry (sperry.com) has 106 customer reviews on Five Star Index, with an average rating of 1.6 out of 5.
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Clothing & Underwear · Freeland, Michigan
Excellent

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Excellent

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Excellent
Showing 81 reviews with 1 star · Clear filters
Jay D.
Purchased a pair of Sperry slip-on sneakers, loved the look and style. Unfortunately the adhesive holding the sole on failed and i face-planted on the side-walk. No help from customer service.
Angie A.
I purchased a pair of rain boots just under 2 years ago. The only time I wore these boots was when it rained. One year later there were tears in the same place on both boots. I called the company to see if there was some compensation. These boots were 80.00. They denied any compensation. The boots cannot be repaired and taping together is useless. I would not recommend this company due to products and customer service. Obviously, they don't stand by their products.
Pamela
I ordered parrotfish sandals for $24 with free shipping as a member. Two days later, I received an email stating that they are no longer available….yet today, I get a text message stating that they are available at a price point of $29. So for $5 they cancelled my order and now I have to wait for 10 days to get my refund
Yamontae S.
I have ordered 2 pair of Sperrys size 15 off the website had my money taken out my account twice only to have my order canceled both times. Sperry bad business
Maker it A.
Bought new shoes. Lace broke within 10 hours of use. The real flaw was that this lace went all around the foot socket as one piece. Wrote to them several times, with no response. Finally sent a letter to corporate in Canada. No response! So, I have a useless pair of new shoes that were destroyed by poor quality, horrible design and corporate not caring about customers... at all!
Zalen L.
Placed my order and ten days later hadn't received a tracking number. After no response from two emails inquiring where they were, I called service and was told they are out of stock. This company is mierda (shit)!
Mike B.
As a Sperry boat shoe customer for 59 years I am very disappointed at the poor quality of the last two pairs purchased especially in relation to the shoe laces breaking. I then purchased a replacement pair of laces with a needle which is very difficult to thread into the eyes of the shoe with the ridiculous needle which barely fits through the eyes.
Bud
00000000 if I could I worn Sperrys for over 50 years. I bought a pair for online and the shoelaces broke. they sent me the wrong type of shoelaces to repair them. No refund for shoes. Not worth my time. Their customer service sucks. I’m gonna go back to LL Beans