Spencer'sReviews of spencersonline.com

Ordered 100% cotton top in Large and received 100% polyester Small. Really cheaply made. And obviously they don't respond to complaints or requests for a refund. And it's definitely not a UK company, as it took about 3 weeks to arrive.

Terrible quality and sizing. Don’t go near them !

Delivery 20 days to come (website 5 to 10 days). Very very poor quality, sizes are way out. (So you have to send back for full refund minus the cost you have to pay for to send it back). Customer service terrible. Won't refund monies without paying for the returns back to China. 35% is the max you can get back without sending back the rubbish. Everytime you write an email to this company with your opinions the answers come back the same. Would advise anyone do not buy from this company they are not in the UK, they won't give you where the head office, telephone or country is. Its a Scam company DON'T BUY FROM THEM. 14 day cooling off period doesn't exist. Not worn the garments still in packaging.

DO NOT BUY FROM THIS COMPANY. CLOTHES POOR QUALITY & NOT TRUE TO SIZE. NOT A BRITISH COMPANY & THEY WANT YOU TO SEND STUFF BACK TO CHINA BEFORE THEY REFUND. INITIALLY WOULD ONLY OFFER 80% DISCOUNT VOUCHER INSTEAD OF REFUND. THEY ARE MISLEADING PEOPLE INTO THINKING THE COMPANY IS BASED IN LONDON OR BRITAIN. TOTAL SCAMMERS !!!!

Zero stars... Bought one of their Love is Love jerseys and got to enjoy it ONCE. One gentle washing and it was ruined. Absolutely disappointed and will never buy their stuff again

I paid for same day shipping and my package didn't arrive until the next day. I emailed customer service regarding my issue and I did not hear back from them. Same day shipping is 15 dollars. I did not receive a refund for my package not coming on time. I will never order from them again. I got scammed.

Most horrible delivery experience. Worst customer care service and delivery agent. Thay could not pickup the call also. First they showed delivery in 40 minutes, letar after 3hours we couldn't receive our order

I bought some adult items from Spencer in CO today, and the cashier made me feel highly uncomfortable, trying to get me to purchase items I clearly stated I didn't want due to medical reasons while giving me judgy looks and making comments about it. I felt forced to explain myself due to many pushy and personal questions that were not necessary. I don't think I will ever purchase adult items from them again, and it was not an appropriate time to make a customer feel uncomfortable about their purchase