Aaron
I ordered the all in one kit def/egr…
I ordered the all in one kit def/egr delete/ezlynk tune the beginning of May 2026 and I just received the ez lynk tune harness. The harness connector does not fit my truck and it arrived super late. The down pipe did not fit, so I had to do some customization. On top of that, the kit was suppose to come with five clamps and it came with three. I notified spelab and they suggested I locate/buy them elsewhere. I did and the only good thing about this issue is they refunded me what I spent for the additional clamps that should have been in my order. It was inconvenient. Asked to actually speak with someone and that was ignored. My experience over all was unacceptable. I may be making a trip to one of the locations to try and contact someone in person. To update this issue, as Spelab asked me to remove this post… I had to locate the clamps, customize the down pipe that came with my kit. Furthermore, as mentioned prior, the tune switch (SOTF) did not fit to the harness connector on my truck. I had that customized along with the down pipe. My overall experience was negative as most of the issues I had, I was advised to seek replacement outside of Spelab. The inconvenience is not professional and I will not be ordering from this business again.
Response from SPELABJun 3, 2026
Dear Customer, We sincerely apologize for the negative shopping experience you have encountered. We have forwarded the issue you reported to the relevant department. The relevant department has already reached out to you to proceed with further resolution. Please rest assured that we will handle this matter properly. We kindly ask that you remain in contact with us. Best Regards, Scarlett spelabautopart Customer Support [email protected]