William K.
They but the onus on you
Background: I live in Las Vegas but got a speeding ticket in a small county in Nevada and there was no local representation I was able to find. Speedticketbeaters was the only company that was willing to work with me so that was good. The good and bad: They will answer your phone the first time to get you as a customer and then they prefer that you communicate by email and reserve phone calls as a last resort for any escalated issues. You get a bunch of PDF documentation on how to defend yourself. This is where your mileage may vary. Whenever I had questions, they were responsive and provided helpful information. I did just about everything that I could remember to defend myself but my memory is not perfect and instead of getting the points on my record, I was able to get the judge to reduce my citation to a non-moving violation so that there would be no points on my record. Per their documentation, if I had followed all of their advice, my ticket should have been dismissed. That's where I have a problem with their service. They put all the responsibility on you to "memorize" their documentation to win your case. I'd prefer if they could have had a representative join my zoom call with the judge to plead my case. Because I didn't use every angle of defense from their guidelines, I don't qualify for a refund. It's okay. I'm just happy I got out of my ticket without any points, even though I still owed the fine.



