SpectaclemReviews of spectaclem.com

Ordered ratchet straps on Dec 1st and just like everyone else on this site, they never showed up and can't get a straight answer with them....Total sham !!!!

If I could give a zero I would. I ordered from them in November to ensure my product arrived by Christmas. Two months later my purchase still has not arrived. I have reached out to them on a weekly basis, their response has been every time is that: they will call the shipper to expedite my product. WARNING!!⚠️ DO NOT TRUST THIS COMPANY. I have requested a refund and they have denied it.

Along with others, I sure wish I had read the reviews before buying. I purchased ratchet straps on 12/4/24 for Christmas presents. Tracking showed very slow progress, I watched it every day. Needless to say, they didn't arrive by Christmas. I began emailing customer service on January 2 and have continued every few days since then. Their responses say some version of, "so sorry, we're trying to get in touch with the shipper." Also, my order total on the confirmation is a lower amount than the amount my card was actually charged. Update: since the date of this review, two things have happened. The company gave me a partial refund in response to me, asking them to cancel my order and refund me in one of my email exchanges to them. Also, on February 1, my order appeared! So although I'm disappointed that it took so long and so much effort, Im happy to have my order at last.

Like everyone else on here, ordered my rachet straps back in beginning of dec. and have never arrived and quit tracking Jan 5th This is such BS!!! I too would have given a zero but it's not available!!! such a scam!! And they're laughing all the way to the bank. Never buy anything on internet anymore

I sure wish I would have read these reviews before I made a purchase from them! That’s on me. I too have been waiting for an order for a set of tie down straps since December 6, 2024. It is now “supposedly” sitting in Portland for the last 7 days and hasn’t moved. I believe even the shipping updates are a scam. UPDATE: I have never received the order and am currently working with VISA fraud department.

give it a zero but that wasn't an option. Ordered ratcheting tow straps too & never arrived BIG scam. Keep sending tracking info but no tracking available . It's been since Nov. I ordered & now Jan & never arrived

I give them a 0! This company is a scam!! I ordered retractable ratchet straps and they have not arrived in over a month. The tracking company that they used is also a scam. I googled it and they keep telling you that it will be delivered but it never is. It doesn’t ship from the destination that they tell you either! Don’t do business with them!!

They won't cancel the order that they never delivered. I've emailed them several times, and they just say.. "we can't cancel the order.. just wait.." NEVER do business with them.