Specs CollectiveReviews of specscollective.com

It is refreshing to receive the level of service I have from Oliver! I feel like the product was a bonus. Keep doing great things!

Highly recommended Specs Collective! I am very happy with my designer glasses Mykita - handmade in Germany - , and my overall purchase experience with Specs Collective. 1) Background: 3 GLASSES STORES advertising having my Mykita model and colour IN STOCK ended up turned me down saying the model was discontinued to no available in North America and issued me a refund with partial apologizes!%? Seriously, that is bad business from those other stores. 2) Anyway, after some browsing online I found Specs Collective had them online. Was it too good to be true?! Well Oliver confirmed to me by phone and email that Specs Collective had the Mykita model in the colour I wanted! The frame would come from Germany, therefore a little delay was to be expected but they had them! 3) Specs Collective did amazing time-wise for process and shipping: It took exactly the time frame I was informed prior to purchase for receiving my very hard to find Mykita glasses (3 weeks from Germany to USA-CA) and then shipped to NY. 4) Customer service associate Oliver keeps me updated about the status of my order, and shipping. He was also responsive to my messages and phone call; communication was professional and friendly. N/A) Lenses: I did not have my lenses produced by Specs Collective so I can’t comment on that part. However Oliver sent me specification about lenses I inquired about. Prompt and very informative. Conclusion: I will purchase again! Team Specs Collective goes above and beyond: Keep the good work (reviewed June 2018) Very happy highly recommended, Thank you.

Very knowledgeable and Courteous service! I had an AMAZING experience dealing with Oliver. Very knowledgeable, and extremely helpful. Great prices as well. Thank you Oliver.

Great customer service. Very helpful.

Excellent customer service and great products!

Specs Collective was fantastic. I usually purchase Matsuda frames. Oliver provided the ultimate customer service - helpful advice and fast response. Secondly, the price was more than 25% less than the optician I have been purchasing glasses from from 23 years.

I ordered a total of 5 frames from Specs Collective because I wanted to try on different styles and I saw that they do not have a restocking fee. I realize ordering 5 frames and returning 4 of them could be obnoxious but it is important to me that my glasses fit me well, as I wear them every day. Oliver was very understanding and he even helped me decide on a pair after I sent photos of me wearing different pairs. His shipping was fast, the glasses were packed well, and he was friendly and patient with me. My refund for the other 4 pairs came quickly. I would do business with Oliver and Specs Collective again in a heartbeat!

Great selection of Mykita glasses, I was looking for a particular pair and couldn’t find any at my local optometrists. They had the frame - took about 1 week to arrive and was packaged nice and safe. Would recommend to anyone looking for a Mykita frame.