Chris S.
Very good customer service!
I ordered online and then I had a tech request another item after I had already completed my payment. I then called to add the items and it was taken care of right away. We received our items very quickly also.

Specialized Products Company (SPC) has been a trusted distributor of professional tools, test equipment, and custom tool kits since 1965. Based in Flower Mound, Texas, we serve technicians and organizations across the telecom, fiber optic, data center, electrical, utility, and critical infrastructure industries. We offer a wide selection of professional-grade products from leading manufacturers, including fiber optic test equipment, hand tools, electrical testing instruments, and field tool kits. In addition to our extensive inventory, we specialize in designing and assembling custom tool kits tailored to specific job requirements. With same-day shipping from our Texas warehouse, expert technical support, and no long-term contracts required, SPC is committed to helping professionals get the right tools quickly and reliably. We are also a GSA Schedule holder, serving federal agencies and government contractors.
Specialized Products Company (specialized.net) has 660 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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Chris S.
I ordered online and then I had a tech request another item after I had already completed my payment. I then called to add the items and it was taken care of right away. We received our items very quickly also.
Corey H.
Had cancelled an order and re ordered at a later time and they ended up shipping both orders anyways.
Darrell W.
Excellent service and communication every step of the way . Shipping costs calculated quickly and emails regarding shipment including tracking number and whereabouts were great . This seems to be a very reputable company and without reservation i would deal with again . Thanks Darrell
Dennis C.
The twine was delivered on time, and was perfect for my uses. I recommend this company highly.
Ruben Dario T.
Purchasing item anyone can do that! Let's see what happens with item purchased we never know could be a defective item and my issues may start hoping that don't happen but if it does that's when really you guys have to concentrate on real customer service! Going trough web site it's nothing. So I'll be testing you with my purchase So be ready. I'll be watching you! 6k item! We'll talk no I hope not!
Parker in A.
A recent order had one item picked wrong in the warehouse (come on, it can happen at any high-volume supply house). Specialized Customer Service sent the correct item immediately... Overnight yet. No sir, please keep the other can, no need to return it to us. That's classy. Specialized has always had the best, or at least competitive, pricing on low-quantities that a Hardware Engineering Lab needs.
SIPIT
Fast and simple, Amazing delivery timing.
Dan (telecom T.
Was looking for a specialized tool, they had it, shipped it fast, no issues. I was greatly impressed on how they kept me updated on shipping. I would certainly use this company again for more of their products and great service!!! And pricing was reasonable and competitive!