SpecfictionshopReviews of specfictionshop.com

Unprofessional customer support, does not answer the questions being asked.

**Second update** It's now 9 weeks since paying my full balance and still figure hasn't arrived. Yes it's on the way but why on earth does this company think using this shipping method is acceptable? Absolutely despicable company, so glad I'm using other resellers who atcually care about their customers. **update"* It's been a month since paying my balance and STILL the figure hasn't arrived, these guys are absolutely useless. If your happy being six months behind everyone else after a preorder is done and dusted, then it's a great company. Unfortunately they don't seem to care about delays or atcually making any changes to how they operate. Every single other reseller manages to get new releases out in a timely manor, somehow their distribution system works, but for these guys, nope...and every single order I've had I've been at least six months behind every one else. Whenever you email the team you get various conflicting excuses. My last ever order from them is on the way and it will be my absolute last.

I ordered a resin figure from Spec Fiction, and my experience was incredibly disappointing. First, the figure arrived broken. On top of that, they failed to provide DHL with the necessary shipping documents. Because of this negligence, DHL had to request the paperwork directly from me. This caused a massive delay, and DHL ended up charging me over $400 in storage fees while we waited for the documents to clear. I am extremely unsatisfied with both their product handling and their shipping logistics.

This “company” is a scam. They ghost you and won’t communicate shipment status properly. They “sell” things they don’t even have in inventory and never update you nor follow up on inquiries. That BS “quarter shipment” type of business they promote is VERY suspicious. What a disappointment.

Worst place to shop for statues. The owner is a fraud, and I have never called any business owner that but this guy is the epitome of all scams. I have notified all my fellow collectors not to do business with this unethical person.

I ordered 2 mono cases back in January. These, unlike moducases which have an extremely long wait list, are realistically supposed to ship within 4 months. I've been waiting for almost 8 months now. They don't provide any updates unless you press them for it, and they just regurgitate the same response "you've been marked as high priority." Combined with ridiculous cancellation fees, I'm over it. May: we're expecting a shipment next month. July: we're checking our inventory. August: we have a shipment clearing customs. HELLO? IT'S THE MIDDLE OF SEPTEMBER. STILL WAITING... Moduspace should remove this company from their affiliate page.

Have a statue waited over 14 months since it was released to everyone else. Chased many times for it to be sent and excuses were made. Even nearly two months since I paid for in full (shipping) (chasing again). Finally recieved a damage statue (top part and the base complete broken off with screws missing) underneath fully broken off. contents all messed up (clearly opened and not put back together). Food and dirt on the instructions (clearly second hand) and the main deluxe part not even there (sent a standard version used). Been offered a tiny refund that doesn't even cover the deluxe part (embarrassing) and everything else ignored I have mentioned. Sent two emails of pictures (a lot) and just been lied to since. A lot of emails not replied to and contents ignored and the last chap emailed me asking for my name, address, order number and issues etc. Going around in circles, Which was on the email chain and mentioned many times before. Shocking and embarrassing, terrible company. Yet no refund provided in full as his advised on social media (lies to try and cover himself). Has my email and will be escalating further in a few days if I don't get the refund. Will use bots and other workers to jump (bully) you on social media for telling the truth. Have all the proof and would make sure no once new uses them. Terrible company. Don't just believe my post, check out social media group posts. This experience has caused me a lot of needless stress, worry and concern. Update with specifications reply They ignored several emails of me reaching out to have this item returned. It's badly damaged, used, things advised before. It's not usable and just waste. They only reached out several months later when I added a bad review and was far too late. This is common in the community and they cannot be trusted. What they said is lies and not accurate. Avoid.