I wish there was a way to write my review as a zero, because one star is too high for this company. I am not really even sure that they employ actual doctors. It seems as though they have an elaborate scam going on with the pharmaceutical company that they claimed partner with. Or maybe it's just their own scam, but they do not deliver as promised. They should be ashamed of their business practices, preying on sick people that are in need of important medications. They will take your money right up front for the so-called consultation, then supposedly call in a prescription for you oh, but it is likely that you will never get the prescription. In addition, you cannot get a hold of them or their Pharmacy affiliate to inquire about the problem. Buyer beware!! Do not use this company
DR
Dar R.
Excellent resource!
Went online and everything from booking the consult to talking with the doctor was easy and I felt they really cared about me and my family as we all needed HCQ, which was a blessing and worked wonderfully!!
Getting the prescriptions, including Z-Pak and vitamins from their pharmacy was smooth. I've since refilled prophylactically and all went great. I've recommended this to lots of family & friends and they've all been grateful and had excellent experiences. Thanks so much to all at SpeakWithAnMD!
SS
Sandra S.
Fast response, Real Healthcare
Fast response. Answered all my questions, treated me with dignity. Gave explicit instructions on what to expect from the pharmacy. I sensed that this was a doctor who cared about my healthcare.
PA
Patty
No problems
No problems, excellent service
DK
Donna K.
No issues for me. Pretty smooth
I went on line. Mentioned what I wanted.
Gave my info paid and had pharmacy text me for payment info. Pretty smooth
RS
Rochelle S.
Very rude and dismissive! Do not waste your money. I had to learn the hard way.
June 22, I attempted to order an Ivermercitin prophylaxis kit. I Did not receive a phone call because I opted for asynchronous. Therefore, the doctor sent a prescription to the pharmacy but sent the wrong one. (HCQ). That was not what I requested. Since I opted out of the phone call, the doctor was not obligated to contact me. Nor was he required to tell me why.
As a result, I decided to purchase a consultation a 2nd time on 6/26 to ensure I speak with a doctor to find out why. In addition, I noted the following in the space asking why you are here (not exact words) to accompany my 2nd request. My response was, "I paid a 2nd time, "Would like the prophylaxis kit - Ivermercitin. I submitted an earlier request a few days ago, but for some reason, I was given another Prescription of HCQ. Since I did not opt to have someone call me, the doctor went with the alternative instead. I would like to know why. I am paying extra to have this answered and corrected."
Sunday, I received a text stating, "The doctor sent my prescription to the pharmacy." I never received a call. So now this company has my money two times.
They said I asked for asynchronous twice, which is not true. It makes no sense that I would purchase a consultation for the same response 2 times. I made a mistake the 1st time and acknowledged this, and corrected it the 2nd time. They barely respond to emails, fax. When they do are rude when I called, no resolution & money wasted two times.
I received a response from Alasha Maxwell - Patient Care Manager. She proceeded to explain I agreed to waive the phone call (second time). And she showed a "cropped screenshot." Mind you; I have no idea if it was what I chose; a cropped screenshot does not show it was something I did a second time. For all I know, it was a screenshot from the 1st one.
She told me because I chose "asynchronous "a 2nd time. Therefore the doctor did not reach out. She just said the doctor felt I need HCQ instead. Part of my response was, "I paid a 2nd time to have this explained further."
Her final response was not a good look for the company. She said, "This will be my final time communicating with you, As I have said and I have shown you your questionnaire, that is what we have, and that is what our doctors go by. What you the patient requests."
I asked to speak with a supervisor, but no luck! She said she is the supervisor. I did ask if there was someone else to talk with. This company is a HUGE disappointment as they are rude, dismissive. I wasted money 2 times.
Awful company to customers. I heard they were awards when it came to customer service. I didn't believe it at first. I do now.
KE
Kelsey
Duplicate charge - crooks
Their website says they try to do consults same day. But I didn't get a call for 3 days. Didn't get medication for almost a week past that. PLUS THEY CHARGED ME TWICE FOR THE VISIT AND WILL NOT RESPOND TO EMAILS ABOUT THE DUPLICATE CHARGE. Crooks.
MB
Mobi B.
horrible
horrible, they ripped me off! charged me $90 and did no consultation and they refused to refund my money. very bad company