I won't say long as there are enough people mentioned same problem I had with shipping delay.
The parcel supposed to arrive no later than Feb 10 but it still haven't arrived and it's valentines day already.
This ruins the purpose of buying in first place.
If anyone sees this review, please walkaway and don't get scammed.
MC
Massimiliano C.
I ordered a valentine gift on January…
I ordered a valentine gift on January 27. It was supposed to arrive between 5 and 10 days. Today is February 14 and my order has not arrived. My Valentine is ruined. Sending emails to them is useless, as they just standard and poorly formatted replies. Keep away!
JB
Jason B.
No Tracking Information / Dusty
Placed an order on January 19th for a Valentine's gift. I've reached out twice to inquire about actually tracking information, but their help desk refers you to their website which doesn't tell you anything about the whereabouts of the package. At this point, there's nothing that makes me believe the order is actually on the way or that this is anything but a scam website.
Do not purchase from this company. I, like others here, will be disputing this charge with my bank.
Edit: After sending them essentially the same thing I wrote above, they finally sent me an actual tracking number, to which it stated it would be delivered in the coming days. After opening the package, I noticed that the glass was extremely dusty. While this didn't bother me initially, I found that after cleaning the glass, the dust I was seeing was actually on the inside of the product. East enough fix with a heat gun and a hot glue gun, since there's how glue all over the base, but still very aggravating.
Not only is this product not made in California or the US as advertised, the QA process in China is horrendous. I would not recommend this company to anyone.
Edit: I was asked to provide other information to confirm my order (which was provided originally) otherwise my review would be deleted. You can see other posts about people having the same issue but actually being deleted. I would love to post screenshots but trust pilot doesn't have an option. Take a look at all the fake scenarios people posts in the month of March. They're trying to offset their terrible reviews and service.
JT
Jack T.
Ordered well in advance for…
Ordered well in advance for Valentine's. Now the night before it supposedly is in transit. Definitely not from the United States since it says it needed to clear customs. Will be demanding a refund tomorrow and disputing the charge with my bank. Shame on companies like this and meta, Instagram etc for not verifying them!
JJ
Jimmy J.
$75 item I ordered won’t make it on…
$75 item I ordered won’t make it on time despite having plenty of time to ship. Don’t order from this company. They don’t care. They sucker people in all before Valentine’s Day. I should wish I would have googled the reviews before I ordered. I knew something was fishy when after I placed my ordered they sent me an email with a 50% off offer. Scam company. Customer service no help and doesn’t care. Just some generic email.
They don’t ship from California. If they did it would have been on time. Can’t wait to see the quality if it ever comes. I trust the 1 star reviews.
MC
Mon. C.
VERY Deceitful company
VERY Deceitful company, I sent multiple emails asking to cancel my order over a week! ago, customer service, lies and tells you constantly it's been shipped out, and they will tell logistic to speed it up like we're stupid! We know how shipping works!!!!
when tracking shows nothing has been dropped off, I told them DO NOT SHIP OUT THE PRODUCT! and today what do they do? STILL SHIP IT OUT, Stop trying to keep peoples money!! for items they do not want, what's so hard about running a respectable honest business?!!? This has been the worst experience with a company easily!!
FS
Fanourios S.
Chinese dropshipping scam
same chinese dropshipping scam like all of them. false advertisement on their website that is is made in California
update 17.04.26: the company offered me full refund k
in exchange of removing this review... you all can figure out how the 5star reviews of a dropshipping company are made...
YH
Yassin H.
Scam company
Scam company, ordered a bear, express shipping which they promised would be delivered on time. due to their errors, they spent 8 days doing god knows what, and when I asked them to cancel they said it was already shipped. complete lie as I have the shipment number and the courier didn't even pick up anything from them. they just don't want to refund, 5 mails or so down the line, they say the shipments will be out soon, so they admit they didn't ship anything but still won't refund, and now they completely ghost me. scam company, I lost 150USD for nothing and my Valentine has been ruined.
DO NOT SPEND YOUR MONEY ON THIS
EDIT: they refunded the money, so, it wasn't a scam. just reaaally bad service and lying people