Spam ArrestReviews of spamarrest.com

Been a client for over 10 years. When their service works it works good... but often I cant get my mail for days and all they do is blame me for changing the port or the incoming and outgoing settings which I have not changed. They blame everyone but themselves. their customer service is the worst and it takes days for them to get back to you. DO NOT USE SPAM ARREST! AVOID AT ALL COSTS. I ahve found that most email clients these days offer the same service as Spam arrest and it does not cost anything and you get better results. DO NOT USE Spam arrest

I've used SpamArrest for over 10 years. I am considering canceling. The customer service, or lack thereof, is the worst. They can't even screenshare on a Mac. The new charges and autorenewals are maddening. I would never recommend them. I feel like I just contracted herpes--can't fix simple issues.

I just left Spam Arrest after 5 years. It's as if the powers that be are no longer interested in their business or customer service. The wait time just to login is horrendous. It is so bogged down but they won't improve speed. Customer service takes a long time to get a reply. I switched to Mail Washer and it's a dream in comparison. Fast and in a few hours has already learned what might be good mail vs spam. Spam Arrest went from $39 a year to $69 just recently. Mail Washer Pro is $29 a year and they have 24/7 technical support. Someone is on burnout at Spam Arrest and it's showing. What a shame. It was great in 2015 when I first opened an account.

wish I read the bad reviews here before I tried to sign up. Signed up Last Night for the FREE 30 day trial. Was charged $5.95 for a FREE trial. Tried to log in today and it said my credentials / account to not exist ? I tried the I forgot my password link and it said my email address does not exist. Tried to send an email to them from the contact us tab and It never goes thru. Just says at the bottom "Locating" Guess the only way to get any help is to pay $9.95 for an email or $24.for chat. This is a joke ! If this is the level of incompetence then I do not want to see what happens when I have some of the glitches that others have described here. Seems like this is a Dial UP company trapped in an INSTA world. I will save my time and money . Thanks.

Never stop charging you. I CAN NOT USE THEIR SOFT WEAR WITH MY EMAIL YET I ASK TO CANCEL 2 YEARS AGO.

I've been a customer for over 10 years, I stopped receiving my emails via Spamarrest for 3 days and had major difficulty logging in and kept getting timeout messages, which was a disaster when expecting emails but cannot read them. The risk of using Spamarrest is now too high, and sadly I'm closing the account. I suggest invest in faster servers and quicker response support otherwise others will close their accounts too.

I have been a customer for over 10 years and lately in 2019 this company seems to have a desire to go out of business. There is no way to get any assistance except through email with a 24-hour wait for a reply. At this very moment I am unable to get any of my emails since they already went to spam arrest and I have no access to them. I accept that things must change oh, but it is unfortunately time for me to leave. I think it's a great service and I must say I am sorry to see it go down in flames. I'm also angry because they don't seem to Value customers who have been paying annual subscription fees as they went up and up over all these years. If you are a customer who has been paying this company for so many years, it would seem that they might want to continue keeping you by at least providing the service of a phone number.

I have used Spam Arrest for over ten years. Now in May 2019 I have has two separate occasions with total email blackout service for over 24 hours each time. It is a business account and I can not operate with issues like this. What annoys me even more is their total lack of customer service. You just can not contact their support team. All they have is an online support form which I have never successfully received an answer from (over 10 sent). They then demand $9.95 to place your response in fast track (do they even answer them?) and an incredible $24.95 to get live chat. Can I point out that nearly every tech or comms. company on the planet offers these services for free! Why on earth should we pay for their problems ? I need to leave, any suggestions ?