spacetouch.comTHE VISION.THE STORY.We founded Space Touch because we saw a need for advanced skincare therapy technology that would replace ineffective office treatments and endless creams. We teamed up with leading scientists and engineers to create "The Future of Skincare."
spacetouch.com (spacetouch.com) has 549 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Laura K.
My Spacetouch came after 9 days post demo but it wouldn't charge. Jeanne at customer service sent me a new one and I used it for the first time! It works now and happy that I can now start my treatment for rosacea, fine lines, and skin rejuvenation as I am now 59 years old. Remember to get your warranty paperwork completed and sent as this item will be used often and it's worth its weight in gold!!
Joni
Excellent product and excellent customer service. Jeanne Aquino helped me via chat and the telephone. Service was timely and efficient.
Kelley B.
It started out rocky with a machine that did not work. However great customer service, mailed back on March 3rd, got a new Jupiter on March 14th. Used twice and seeing a difference already.
Leona
After a few attempts I was able to speak to Jeanne in customer service. My blue light would not stay on and shortly after that my red light wouldn’t either. I explained to her that I tried to resolve this earlier but didn’t really get a response. She was very prompt in calling me as I had requested and with that I mailed my Jupiter back and within two weeks I received a new one. Thank you Jeanne for the prompt service and understanding you provided!
Ashley K.
I was very impressed with the customer service I received from Jeanne! I had a faulty spacetouch device and she helped by trying to troubleshoot it and then helped me with sending it in for a fix and ultimately a replacement. She was quick to respond and kept me updated along the way. Very happy!
Charlie W.
Jeanne, wow, she answered my email right away and kept me updated via email every step of the way. Lead me through every step of the process. I do not think I have ever had that kind of customer support! Answers, turnaround time, responses, excellent!! Thank you Jeanne!
Linda
The heat mode on my Space Touch Jupiter stopped working. I contacted the company and spoke to Jeanne about my problem with the unit. I had forgotten to register the device but Jeanne still helped me get the device to the Las Vegas office which very promptly exchanged my non working device for a new one. Jeanne kept in contact with me the whole time telling me when they received my device, telling me when the new one was shipped to me, and keeping in touch to make sure I received the replacement. I wish all businesses were so good at standing behind their products and being so great to their customers. Thank you very much SpaceTouch and especially Jeanne.
Betty Brown F.
I had two Jupiters as they both stopped heating and cooling. I’m not thrilled about that but Jeanne couldn’t have been more helpful. Thank you Jeanne! Betty
