spacetouch.comTHE VISION.THE STORY.We founded Space Touch because we saw a need for advanced skincare therapy technology that would replace ineffective office treatments and endless creams. We teamed up with leading scientists and engineers to create "The Future of Skincare."
spacetouch.com (spacetouch.com) has 549 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Nancy P.
Thankyou to Jeanne! For helping me with my new Eyetech. I recieved it and wasn't sure how to charge the unit? It came with a cable, but no USB adapter. Jeanne explained how I could purchase any USB adapter to charge the unit. She responded in a quick and timely manner. Then also told me that she could help me with any further problems. Excellent!! customer service from Jeanne 😊 Regards, N.Potter
Virginia H.
Amazing customer service! I had a few questions and Jeanne was so friendly and helpful! She answered all of my questions and confirmed I didn’t need any other help. She also gave me helpful information that I didn’t know. Thank you Jeanne!
atamares
I bought the Space Touch in 2019 and I am glad that I did. When our country shut down from the Pandemic, the Space Touch helped me control my acne while doing at-home treatment with the blue/red light. Sadly to say, in March 2022, the blue light was not holding any charge. I sent an email to the customer service and I received an immediate response from Jeanne. It was a top-notch customer service. She kept me informed all throughout the process: from returning the machine back, to sending a new Space Touch machine. Thank you so much for standing behind your product and for being a top-notch customer representative. Keep up with your great work.
Jacky B.
I am so pleased with my aftersales. Jeanne was amazing. My Space Touch was cutting off after afew minutes, and only charging for a few minutes too. I contacted Jeanne and she helped me through all the process of how to return. I am in the UK and sent the device off to Las Vegas. It was replaced imediately. I received it today. I am so happy now. It works better than ever. Thank you so much Jeanne for your help.
Inner B.
I had an issue with my Jupiter space touch recently where the top piece came off. It was still under the 1 year warranty. I reached out and Jeanne took care of it so efficiently. I had my Jupiter back in no time and I was really impressed at the way Jeanne handled the situation and stayed in contact with me via email through the whole process. This experience has really restored my faith in humanity. It really makes me see that things are looking up here on the earth plane!!
Christina D.
Jeanne was very helpful and responsive with replacing the device (didn’t heat up). Very easy customer service and would recommend product to others.
Dia D.
I purchased my Jupiter Space Touch a few years ago and was really loving using it. It started to malfunction and not hold a charge right before COVID, but I wasn't motivated to do anything about it. Recently I reached out to Space Touch and received a response right away. They had me return the device and ended up sending me a brand new one all in about a week and a half including shipping times. The customer service has been excellent! Now I'm loving using my Jupiter again.
Michaele H.
I purchased the Space Touch Jupiter LED device two years ago. When it began to malfunction several months ago, I was worried because it represented a significant investment. I was slow to contact Space Touch for fear it would mean more money out the door. To my surprise I found a very caring reception! Jeanne told me where to send my device and let me know when they received it and when I would get it back. It was very fast! I even learned they had sent me a brand new Jupiter! The service was phenomenal! I'm very grateful to be back in the business of good skin care and to know that this company -- Space Touch -- stands behind their products.
