spacetouch.comReviews of spacetouch.com

I love my Jupiter. When my Jupiter would not charge, I was devastated. However, with the quick service and communication, I had a new device within days. I wish all companies were as reliable and prompt. Thank you so much.

I purchased a Space Touch red/blue light device to use in my massage practice. For some reason the blue light stopped working. I called and spoke with Jeanne, who asked me to return the unit. She was very proficient and friendly, staying in touch every step of the way. We exchanged emails throughout the process, almost daily, verifying shipping and tracking information and receipt of items. I cannot be more pleased with Jeanne and Space Touch. I received my new unit in a very prompt manner and it works beautifully. Thank you Jeanne!!

I have been using the products about 2 weeks. I am 80 years old I met some friends today for lunch that I have not seen for a while. They were telling me that I looked good and that I would have trouble passing for older than 70.

I purchased a Space Touch Jupiter while on vacation in Hawaii. I am new to this type of facial treatment, so I reached out to Space Touch for advice…several times. Jeanne and the Space Touch team have been extremely helpful. They sent me detailed emails how to use the device. A couple of weeks ago, my Jupiter stopped working. I immediately contacted the company and they sent me a return label and steps I needed to take to get a replacement. In a very short time I was sent a replacement. I have been very happy with my Jupiter and the customer service I have received while owning one. I look forward to continue using it and seeing great results for my skin.

After 4 days of using the Jupiter, it would no longer turn on. I was so upset as I already starting seeing results after using it for 4 days! I contacted customer service and they responded immediately. I dealt with Jeanne. She was an absolute pleasure to deal with. She was very responsive and very helpful in guiding me through the return process. I was concerned that it would take weeks to get another one, but it took less than 3 weeks, so I was very pleased with the turnaround. The customer service provided by Jeanne was exceptional. I am no longer concerned if I have an issue with my new unit, as I know it will get resolved quickly.

I have to admit, when I purchased the Jupiter with a "lifetime warranty" I had my doubts. I loved it!! And then my Jupiter quit working. I read numerous glowing reviews about how easy customer service was to deal with and how quickly they responded. But are those "real" reviews? (I know. I overthink). I will say, all those five star reviews are well deserved and I have no doubts. I turned my Jupiter and in a very short amount of time, I had a new one arrive on my doorstep. Excellent response from customer service, excellent communication. They are very deserving of five star reviews.

Amazing customer service and communication. They quickly replaced my Neptune when it wasn’t working properly after I mailed it back. Thank you for great customer service!

Jeanne Aquino was quite helpful in providing me with the necessary information for the Neptune Space Touch. Thank you!