spacetouch.comTHE VISION.THE STORY.We founded Space Touch because we saw a need for advanced skincare therapy technology that would replace ineffective office treatments and endless creams. We teamed up with leading scientists and engineers to create "The Future of Skincare."
spacetouch.com (spacetouch.com) has 549 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Doreen C.
Shannon helped me through the process she was terrific!
Response from spacetouch.comSep 14, 2026
Thank you for this! Shannon really is terrific — we'll make sure she sees this. Glad she could help you through the process smoothly!
Jauanita T.
Fast delivery of replacement device
Response from spacetouch.comSep 14, 2026
Thank you for the review! Glad the replacement got to you quickly.
Robert L.
Very Pricy but does what they say! I purchased my original Jupiter last August (2025). Earlier this year apparently two of the lights stopped working and I filed a warranty claim. They promptly mailed me a brand new replacement and I sent the original one back in the same box. Being a guy, most men could care less what they look like as they age, but I took a more proactive approach to aging and that brought me to purchasing the Jupiter. Aside from using other products to assist me with this task, the Jupiter does what they claim and I couldn’t be more pleased.
Response from spacetouch.comSep 14, 2026
Thank you for this — and for the great warranty story too, that's exactly how the process should go. Glad the Jupiter has delivered on what it promised and is a real part of your routine. Appreciate you being open about taking a more proactive approach; more guys should!
Chris H.
My warranty covered everything and I got my new Jupiter within weeks of my claim.
Response from spacetouch.comSep 14, 2026
Thank you for sharing this! Glad the warranty covered everything and you were back up and running with your new Jupiter quickly. Appreciate you taking the time to leave this!
Diane L.
Customer service excellent
Response from spacetouch.comSep 14, 2026
Thank you for the review! Glad the customer service experience was excellent.
Jacqueline Ann S.
I had a Jupiter device that wasn't properly registered that stopped working (stopped charging.) Customer service responded and we came to a very good agreement to get me a new device. I know the device works well (my skin benefits from both the red and blue light therapy) -- I had had my Jupiter for 4 years. It was very important to be able to replace it without paying full price again (which I couldn't afford to do.)
Response from spacetouch.comSep 14, 2026
Thank you for sharing this! Really glad we could work out something fair, especially with the registration piece complicating things — four years of use says a lot about the device holding up, and we didn't want cost to be the reason you had to go without it. Glad your skin has been benefiting from both the red and blue light this whole time!
Jennifer R.
Customer Service was AWESOME! Nancy was great, replied quickly and helped me with all my questions. Ordered a charger, originally thought the price was high BUT it came with the complete base so I was happy with the pricing! Free Shipping also;) Using my Vega Spacetouch on so many different areas. LOVE IT THUS FAR.
Response from spacetouch.comSep 14, 2026
Thank you so much for this!! We'll make sure Nancy sees this — sounds like she took great care of you. Glad the full base made the charger feel like a great deal, and free shipping is always a nice bonus! Love hearing you're using Vega all over — enjoy!!
Vee
Power pack for Cosmo stoped working , contacted customer service , they replaced with a new one with a small additional charges , happy that Cosmo is fully functional again and I can use it ! Customer service was excellent !
Response from spacetouch.comSep 14, 2026
Thank you for sharing this! Glad we could get your Cosmo back up and running, and that the team took good care of you throughout. Enjoy getting back to using it!
