spacetouch.comReviews of spacetouch.com

The customer service is amazing. Very fast to respond. Jeanne contacted me immediately, explained what to do and how to do it. Exceptional!!

My Vega machine stopped working after 4 uses so I reached out to SpaceTouch and Jeanne responded to my message, gave me instructions on how to send it back for a replacement and within a week I had my new machine in my hands. All through the question phase and return phase Jeanne was extremely responsive and gave me the confidence that my issues would be handled. It was handled perfectly and I couldn't be happier with the customer service I received. I only have good things to say about SpaceTouch and Jeanne! Thank you.

Jeanne, the skin specialist was very helpful in solving my issue. She sent me a new device for replacement right away. Dealing with her is very convenient. Very good customer service. Thank you very much!

Fantastic customer service! I contacted the customer service department and Jeanne was my technician. She trouble shooted the problem with me and I mailed my jupiter back to the company. Jeanne communicated with me during the entire transaction. With in a few days the company mailed me a new Jupiter. I highly recommend Spacetouch. Thank you for all your help.

I contacted Spacetouch regarding my Jupiter device and was assigned Cathy as my technician. From the first email to the last I had excellent communication and service. The whole process was seamless and professional. I can’t thank this company enough. They really stand by their warranty’s.

Excellent customer service. Had issues with my Jupiter and after troubleshooting failed it was replaced promptly.

Upon receipt of my new Neptune device it failed to operate correctly. When I contacted Spacetouch they had me try a couple of different things and after learning it still wouldn't work they had me ship it back to them and replaced it with a new machine that works fine. Very pleasant experience with their Customer Service Technician!

Customer service is amazing. I had an issue with my EYETECH not charging. Sent in for service about 10 days ago, today I rec'd a new EYETECH. I just can not say enough how polite, thoughtful and thorough the customer service dealt with my problem. 5 Stars just do not seem enough :)