Moira B.
Great experience.
I think the Spacetouch Jupiter works well. I am very satisfied with the warranty process and the customer service provided by the company.
Response from spacetouch.comSep 14, 2026
We love to hear that. Thank you!

THE VISION.THE STORY.We founded Space Touch because we saw a need for advanced skincare therapy technology that would replace ineffective office treatments and endless creams. We teamed up with leading scientists and engineers to create "The Future of Skincare."
spacetouch.com (spacetouch.com) has 549 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Moira B.
I think the Spacetouch Jupiter works well. I am very satisfied with the warranty process and the customer service provided by the company.
Response from spacetouch.comSep 14, 2026
We love to hear that. Thank you!
Ellen L.
Jeanne is truly an asset to the company. This is the best customer service experience I have had. Space Touch stands behind their lifetime warranty. I would totally recommend any of their products. I am so happy to have my Jupiter back. Thank you for everything!
Response from spacetouch.comSep 14, 2026
Thank you and we will let Jeanne know!
Kelsey W.
Space Touch is an outstanding company with the best customer service. My mother and I share the Vega and it has been an excellent device. I look forward to using it weekly. Noticeable improvement in my fine lines and overall skin appearance. Highly recommend this product and line.
Response from spacetouch.comSep 14, 2026
Thank you!
Lyndie S.
I had purchased the Jupiter in 2019. I loved the way it was keeping my wrinkles at bay and my skin tighter. Unfortunately it stopped taking a charge in 2024. I contacted customer service and hoped I could get it working again. After many emails, and sending the device back to Spacetouch, they sent me a brand new device. Very impressive customer service kept me posted the whole way even through the holidays. I highly recommend the products . Invest in yourself. These products are excellent.
Julie H.
Outstanding customer service. Device not charging, sent back to company. New device sent out immediately. Staff in constant contact ensuring amazing experience.
Sherra K.
Bought my Jupiter several years ago. Recently the blue side quit working so I contacted customer service hoping for the best & expecting the worst. I was so pleasantly surprised when they first offered solutions & when those didn't work they told me to send it back. This was just before Christmas & a new one arrived just before New Years. I love a company that offers a lifetime guarantee & absolutely no tassels when service is needed. Kiddos to the company & their great service department.
Amanda H.
I was so surprised by the customer service I received. They were very fast to respond and take care of my issue. Not only do they have a great product, but they back it with excellent customer service.
savron
Great customer service! My device I purchased was not working properly. I contacted customer service and the issue was resolved quickly. It’s good to know this company stands by their product and is great to their customers.