SouthState BankReviews of southstatebank.com

South State Bank recently purchased my bank, which was nothing new this Bank has had four names. But with it they brought a new attitude, the bank of the northern hemisphere attitude. Turning what use to be a pleasant experience with happy employees into a nightmare, the employees that remain seem to have morphed into something terrible, without a care in the world. We had someone create a check and try to cash it in some other state drawn on our account, of course we catch it, it was a terrible fake check with an obviously lifted signature. The bank of course replaced our money but also wanted to punish us, they were making us send emails on every check we write before they would honor it, claiming to be cautionary. Then they were trying to shove what they call Positive Pay down our throats that would cost us money and cause extra work. We told them that we will just open another account but needed time because we have 50 to 60 other accounts tied to this bank account, the women informed us we had 60 or 90 days, never confirmed to take care of it. It’s been a couple of weeks. Came in today and they arbitrarily closed our account and put our funds in a new account. Didn’t have a care in the world, I went in person and let me tell you about the guy at the bank, he couldn’t care less. This is going to cause a huge rift in our business with many costs associated. We are going to take legal action against this bank. We have banked with this institution through 4 owners and South State is the worst. Understand, that we had a process in place that there is no way that a bad check could get through, we were verifying everyone before the bank would honor them. Kingwood branch. This response: "Hello Jason! We understand your frustration with the changes and effects on your business operations. Please email "@" so we can connect you directly to a banker for further assistance. Thank you." Didn't take ownership, just a canned response because the truth is, They don't care!

Lamento mucho haber abierto una cuenta en este banco, tiene el peor servicio bancario de todo el mundo y te engañan con ofrecerte asistencia 24/7, cosa que no existe.

Can’t trust them. I opened accounts with no fees. I asked many questions upfront to make sure there wouldn’t be any fees. They still charged me fees.

Garbage. When my bank changed ownership, they reinstated overdraft protection. It cost me about $200. I'll be closing my account.

If I could give negative stars I would. Have been dealing with this bank through a trust for over 3 years and EVERY SINGLE interaction with them has been insanely ridiculous. Treated like absolute trash every time. I do not know where they source their staff but it must be the bottom of the barrel, knuckle dragger employment services. It is astonishing to me how every interaction has been rude and disrespectful. It’s crazy that companies get away with this kind of service. I have literally travelled to at least 5 different branches to avoid this kind of treatment and only thing that is consistent with them is their horrible service and demeaning behavior towards clients. I literally have anxiety every time that I have to deal with them. It’s awful and if you want to be treated like trash on a consistent basis, then bank here. I don’t think that when my Mother set up her trust before she passed from cancer, she would have wanted this to be the outcome! Absolutely not. GOOGLE REVIEW: SouthState Bank receives mixed reviews, with customers expressing dissatisfaction with various aspects of their services. Potential downsides: • Customer Service: Several reviews mention long hold times, unhelpful staff, and difficulty resolving issues, particularly regarding account transitions from acquired banks.

Circle K Stores Current Status: Completed Submitted Date: 2025-03-28 Switching To: Choice Checking - xXXXX Checking) This may take a few pay cycles to reflect on your account. When requested a more definitive time frame, I was told they could not fine my money. They made it out as though they could not find me at last statement. I am beginning to regret ever opening account with Southstate Bank.

Dealing with this bank is like dealing with a bank in the 70's when they were doing you a favor by holding your accounts. Everything with Southstate was difficult or not possible from just talking to customer service to opening a HELOC. The HELOC i opened had hidden terms not as described by my assigned personal banker. I had to close it and demand my money back. Its a long time since I felt I needed to read the fine print. I am a retired businessman who knows his way around bank services and this bank does not have what it takes.

I was just informed by South State Bank that there’s been a data breach and that my Social Security number, account number, and other identifying information was accessed by cyber criminals. This is not so awful in this day and age given that Equifax has already exposed 145 million of us to cyber criminals; nevertheless, South State Bank has failed in the most basic of ways — by failing to protect customers’ personal financial and information, earning them a one star review. In all fairness, I must say that they offered me “compensation“ in the way of one year of identity theft protection which is worth about $4.99 a month retail, which is really not much in the way of compensation given a data breach of this nature.