southminisplits.comReviews of southminisplits.com

Titus was helpful. Needed to return a unit to upsize; went fairly well. Prices are great. New unit is working great.

Como contratista HVAC, siempre estoy buscando proveedores confiables, y al principio tenía mis dudas sobre esta compra, pero debo decir que mi experiencia con southminisplits.com superó mis expectativas. La mercancía llegó mucho más rápido de lo esperado, en perfectas condiciones y con una calidad excelente. Todo el proceso fue claro y sin problemas, lo que me dio mucha confianza para futuras compras. Definitivamente recomiendo esta tienda a otros profesionales del sector. ¡Gracias por el buen servicio y la eficiencia!

Great deal & fast shipment

Great customer service. Very responsive to feedback and questions. Super fast shipping def will order again.

Purchasd a cooper hunter system from southminisplits.com after researching reviews and pricing from multiple vendors, including local distributors. Southminisplits had the best pricing and shipping. My order arrived in only a few days via RL carriers securely strapped to one pallet . Though only curbside delivery was promised , the driver offered to put the pallet in my detached garage in back, a welcome perk so I didn’t have to break it down and carry each box an extra 100feet! It was a couple weeks before I could unpack and install and I was happy to find everything was in perfect condition. The suggested parts to complete the kit were perfect for my installation. The product itself proved to be high quality. While I read many reviews that said the instructions were useless, I found them to be accurate and complete. I’d never installed a system before but found no need to call the offered help line. Everything worked perfectly after install and through today, 3 months later. It was clear in the instructions from both cooper hunter and SouthMiniSplits that install and start up must be performed by a licensed HVAC tech. Given the outrageous quotes to install this kit, I did it all myself . I had no issues and quite honestly, the money saved not paying those install quotes ($1250-2500) , I could buy an entire new system if it failed, but I’m not concerned. You decide for yourself, but the whole install only took me about 12 total hours,by myself, with no prior HVAC experience. In the end , I love the system , I love the service I received. I am considering replacing the traditional 4 ton heat pump on my home with a mini split system and will definitely buy from SouthMiniSplits.

Point of sale worked as it should There was a minor issue with a part being out of stock but I received a call to offer a solution Fast shipping The person who delivered the order is another story but this was not the seller’s issue Not yet installed so I cannot comment on that yet

Quick response and shipping. Talking to you, sales group was excellent and answered multiple questions with good detail.

Great service and responsive times to questions. Highly recommend.