Southern Trailer Depot, LLCReviews of southerntrailerdepot.com

Trailer is awesome. Just what I was expecting. Price was very competitive. Jerry doesn't return calls which was expected after the person that referred me warned me. Overall I'm happy with trailer but may look for different dealer for next trailer. Thanks

1. The office waiting area is too small; when customers start engaging in conversations it gets real loud and you cannot hear the front desk person to complete your business. 2. Though it was a busy day for Southern Trailer, this is our first trailer purchase and the yard staff assumed we were savvy in docking to and hooking up our trailer. We had to ask for assistance to ensure it was hooked up correctly and felt very uncomfortable having to do so. This should be part of customer orientation—which there was none. 3. Once we drove the trailer home (to Virginia) we noticed one of the fenders had some sort of spillage on the top that would not come off; similar “goo” is on the upper, back, driver-side of the trailer; the roof of the trailer is not painted, just a rough waterproofing and taping—which may be how they are sold (.?); the tongue piece that the trailer chains are hooked to is already rusted with no paint/protection fm the elements: and the fold down ramp already had a crack in the wood going fm length of the wood horizontally left to right (hopefully this unnoticed imperfection until trailer reached destination will contain itself and not crack in two). 4. The purchase experience with Jerry and the front desk person check-in was spot-on and they were very helpful. 5. Overall the price was great for the quality received (other than the above-mentioned). 6. Other aspects and features of the 2018 TA 6x12 enclosed trailer offered were exceptional.

Price was great. A few items were not correct. Wrong color of side vents, door latch missing screws and hard to open, caulking around finder has a big gap and loose wiring that was cut and not terminated correctly. It's all small things that I can fix myself, but it's not perfect. Overall I would buy again.