Ali
Slow process
Slow process . Make promises regarding loan completion but they turn down without any reasons. No communication between loan officer and underwriter.
Response from South End Capital a division of Stearns Bank, N.A.Apr 22, 2019
Thank you for taking the time to write a review Ali, and we are sorry you were not pleased with our process. Our system doesn't show that your application was turned down, just that the terms offered on our term sheet did not meet your expectations and you chose not to proceed, which we understand. There is a lot of communication between you and our team posted in our system, so we'd love to hear from you how we could have communicated better. Feel free to provide us more detailed feedback at [email protected] and we'd be happy to revisit your transaction as well to see if we could do better. We wish you much success!




