Angelea
loan
The help and service is bad
Response from South End Capital a division of Stearns Bank, N.A.May 10, 2019
Hi Angelea, We are sorry to hear that you did not have a positive experience with us. In reviewing our system it does appear our staff communicated promptly and politely, and we did issue you a term sheet with terms agreeable to you since you signed it and returned it back to us before opting to go with a different lender. Would you mind emailing [email protected] with more specifics about your grievance so we can improve the process for other customers and hopefully earn your business back? Thank you and we wish you the best of luck!




