manhal A.
Predatory Billing and Impossible to Cancel
I have been trying to cancel my $299 auto-renewal for days without success. Your website redirects to a non-responsive 'SoundBot', and your billing emails are bouncing back with errors. This is a clear case of dark patterns and predatory billing. I have an open support ticket titled 'URGENT: Cancel Auto-Renewal'. I demand an immediate confirmation that my auto-renewal is disabled. I have already documented everything and will be filing a formal dispute with my bank if this isn't resolved today. UPDATE: Following my review, the Soundstripe team reached out immediately. They have successfully canceled my subscription and issued a FULL refund, which reached my bank account within hours. I appreciate the quick and professional human intervention to resolve this matter.
Response from SoundstripeApr 7, 2026
Thank you for sharing this. Our business plan requires a human to process cancellations. Our team was outside business hours when you reached out, but SoundBot alerted us to cancel this renewal. Our team got to your request first thing this morning, and immediately set your subscription to cancel. You're all set. Please don't hesitate to reach out if you need anything else.




