SoundstripeReviews of soundstripe.com

I only wish I could leave ZERO stars. Audit shows they've been charging me for 2 years without a single login to their platform. ever. Scummy. Submitted to AG & FTC, but class action is a long shot - great Ts & Cs lawyering. Crazy to have been charged hundreds of dollars and never used the platform a single time.

I have been trying to cancel my $299 auto-renewal for days without success. Your website redirects to a non-responsive 'SoundBot', and your billing emails are bouncing back with errors. This is a clear case of dark patterns and predatory billing. I have an open support ticket titled 'URGENT: Cancel Auto-Renewal'. I demand an immediate confirmation that my auto-renewal is disabled. I have already documented everything and will be filing a formal dispute with my bank if this isn't resolved today. UPDATE: Following my review, the Soundstripe team reached out immediately. They have successfully canceled my subscription and issued a FULL refund, which reached my bank account within hours. I appreciate the quick and professional human intervention to resolve this matter.

The service is very poor in selection but that have malicious billing practices. The account executive that contacted us made not only a false claim but our billing was altered to a plan that was not authorized. There are much better options in the marketplace. We enrolled in a annual plan and mysteriously we are now on a quarterly plan which is $299 per month. $1200 a year for the selection they have? Arlist has much better options at a fraction of the cost.

⚠️ Avoid Soundstripe at all costs. I had one of the worst subscription experiences with them. Once you end your subscription, they don’t stop charging you. Even after cancelling through the bank, Soundstripe has a very dodgy system with “tokens” that lets them keep charging your new card details without your consent. This is an extremely shady practice and feels like a deliberate trap to keep customers locked in. 💸 Don’t waste your time or money. There are far better and more transparent services out there. I recommend using Lickd instead — they’re upfront, clear, and don’t play these sneaky games with your payment details. 👎 Soundstripe: zero stars. 👍 Lickd: much better alternative.

Don't waste your time. The "free" version only allows you to download watermarked previews, PLUS when you create an account (mandatory to download their "free" tracks) you get automatically subscribed to ALL their crappy emails. If you need a one-off use song, do yourself a favor and look somewhere else for music, there are just so many better options...

I joined Soundstripe with a free membership and before the month was over I checked my account and it stated FREE ACCOUNT. Since then I have had around $90 taken out of my account over 3 months even though I am on a free account and haven't given you my bank details! WTF! This is illegal and I want the money refunded immediately. I will file a report with Fair Trading and I suggest everyone else do the same so this SCAMMING company goes under! Soundstripe - If you are reading this, you can eat a bowl full of d!icks

UPDATE: Soundstripe issued me a refund after all that arguing when the first representative told me that a refund was impossible. I still give them 1/5 stars as their music library is subpar and their customer service team are rude. Stay away. I've had better luck with Envato and Premium Beats thus far. I was told they had a great selection of music and it was completely my fault for not looking over their site before purchasing but I was on a ridiculous time crunch from a client and didn't look through their limited catalogue before purchasing a month subscription. I downloaded two sound effects and then went to search for some music for the project and was SHOCKED by how little they had to offer. Literally, 7 songs, off of my filtered search results. I also use ENVATO and they have PAGES of songs to choose from. I was shocked by how little they had to offer at that price point!!! I asked if I could get a refund as I had literally made the purchase and the rep said NOPE! Yikes. Stay away from this company. Complete ripoff and terrible customer service.

DO NOT USE ANY MUSIC FROM SOUNDSTRIPE. DO NOT SELL YOUR MUSIC TO THIS SCUMBAG COMPANY. Complete scammers I used their audio from the Power Director 365 license as music to use. But then they automatically claim my video's ad revenue DESPITE having a license with Power Director and paying extra to use their music. HATE these scumbag thieves, they should be reported and shut down for fraud. I hate this shady behavior so much.