Arvid
Read this and think twice before you…
Read this and think twice before you get involved with this company: We received this reply when we asked for our money – more than €10,000 from songs by an artist who has been performing at this level for years. Random Sounds | Legal & Fraud Prevention Fri, Jan 17, 2025, 6:47 PM Emily, we are writing to you because the 3 business days we had estimated have taken a little longer than expected. We hope to be able to offer you alternative solutions at the beginning of next week, and for that we will need to schedule a meeting with you. Are you available for Tuesday or Wednesday for a virtual meeting? Legal & Fraud Prevention So they tried to set up a virtual meeting, which we refused. Randomsounds did not dispute that they owed us money, they just didn’t want to pay. They wrote this on 21/1 – 2025: Hello Emily, we have received your email. We're sorry to hear that you've rejected our virtual meeting. We hope to be able to offer you alternative solutions, our team is looking forward to working with you to resolve this issue without escalation. The white label account of the company you were working with has been closed due to fraud alerts, we need to complete due diligence to proceed resolving this situation with your company. After we followed up a bit, we received this reply: Random Sounds | Legal & Fraud Prevention Jan 22, 2025, 9:20 PM Dear Emily, We understand your desire for a swift resolution to this case and want to assure you that we are fully committed to achieving a positive outcome. As part of an industry standard protocol when fraud is detected, accounts and associated funds are blocked. Unfortunately, this procedure in xxxxx account has also impacted your account. Since our request for a virtual meeting was declined, we kindly ask for 2–5 business days to present an alternative approach for resolving this matter. Please note that the standard response time for this email address is one business day. While we acknowledge this may cause some inconvenience, we assure you that our team is handling this case with the utmost priority and care. In the meantime, we respectfully request that you refrain from involving third parties in this matter, as it may complicate the resolution process. Thank you for your understanding and cooperation. Best regards, They were never able to provide a name. Best regards – from who? The next email came: Random Sounds | Legal & Fraud Prevention Jan 29, 2025, 10:59 PM Dear Emily, We're emailing you today to let you know that we're still working on a concrete proposal to settle this situation. We understand that we’re taking longer than we previously calculated and communicated, and we deeply thank you for your patience. We will get in touch next week with an update. Best regards, -- Legal & Fraud Prevention After our reply, this came: Random Sounds | Legal & Fraud Prevention Feb 21, 2025, 8:53 AM Hello Emily, thank you for your email. You will receive a reply shortly. Best, It has now been about 13 months. What happened? They apparently believe they are the rightful owners of our royalties. This is a betrayal against us, who have done nothing wrong. Our artists did not receive royalties because Randomsounds took them. There is always someone responsible, and since Randomsounds never presents any names in legal or support, one has to assume it is the owner of the company who desperately needed our money. In any case, this is outright fraud. If you want to work with them, then good luck.