SoundropReviews of soundrop.com

PESSIMO. Evitatelo. Ho avuto problemi con l'uscita di più pezzi e ho deciso di passare a Distrokid. Un pezzo mi è stato bloccato perchè il featuring si chiamava Lem su Spotify e sulla copertina c'era scritto "Lem Baby". Un altro pezzo non è stato pubblicato per presunti problemi di copyright d'una copertina fatta da zero da un professionista che non aveva mai avuto problemi del genere (e pubblica da anni). NON SOLO! Se provi a contattarli ti rispondono dopo mesi ed è capace che ti pubblichino il pezzo senza avvisarti dopo avertelo bloccato per un mese...Se avete pensato a Soundrop per la distribuzione del vostro singolo o di un vostro album, fidatevi, non vi fidate. Esperienza personale.

I was using Soundrop since 2020. I never had issues with their tech support or problems with my releases. Sadly starting 2022, my releases were delayed by 3-4 days which is really annoying when you already made your whole planning on your social media. Then in this month (July by the time i'm writing this), I had a problem with my release because of matching audio (it was because I was using a sample pack acapella) and I said "okay i'll just message support since they usually take a day to answer", but I never got a response until this day (July 26th, 2022). I tried to get an answer by using the live chat, but when I tried to, the bot said that "it wasn't available" not even on the business hours or days. I also tried to get an answer via Twitter but the person behind the account told me and I repeat "Hi there, what's going on? Note that this is the social team, which is different from the support team." Meaning that they couldn't help me at all. It's sad because I'm in love with what Soundrop offers against its competitors which are: Small fee to distribution, no extra fee to have your song up on streaming services and no YouTube networking (which is helpful for me because I want my music to be 100% free to use). But this bad experience of not getting an answer by the support and the excessive amount of time to approve a song is a super red flag to me. In my humble opinion, go search another platform.

I have been with Soundrop since 2019. They are fast when delivering to stores, it’s about a week for most stores though they have less stores but they are adding in more stores. I also like their email notification to tell me that my songs are released. The only store did not go thru was the Pandora. I think I submitted myself, it went thru and Pandora is in Soundrop report for me as well. I always get paid on time or few days earlier which is a sweet surprise😃. I like the way they send my payment directly to my PayPal or bank. I also like their raw materials statement which they email me monthly. I know some people do not like their report but I do because I use their raw report to export to excel to PowerPoint for my own chart. Raw data is pretty cool by store by country by song etc… it is very clear report. I like the raw statement just the way it is; besides I just know they process the statement manually; I appreciate their human report😃. I often get their email response between 48 hours. I usually email them if I can’t find any tips from Sandra bots. They used to have the human real chat, not anymore; it may be shortage of staff during pandemic; but email works just fine for me. I will update pro and con along the way but so far so good, no complaints😃

The procedure is simpler than other sites for releasing the cover songs. However, they neglected my songs for a month and didn't respond at all. You will face only the auto response. Which means you won't be able to get paid at all even if something would go wrong.

If I could rate it zero stars I would have loved it these guys need to be taken down they are just thieves they locked my account and also said my release will be removed please stay away

I was using soundrop for about 4 years so i was a loyal user who chose to use their service as an outlet for my creativity until today where i received over a hundred emails notifying me that i had been locked out of my account and all of my music that i have ever released will be taken down and i will not recieve any revinue for my recent work (one track got over 250,000 plays). over my 4 years of being with them i have probably had over 500,000 streams but no more than £40 (gbp) STAY AWAY. THEY WILL TAKE YOUR WORK AND THEORETICALLY BURN IT WHILST NOT PAYING YOU. Devistated would be an understatement...

Their support is absolutely terrible. As long as there are no issues with your release, then Soundrop is fine. I've used Soundrop for a couple of years now, and it's been relatively smooth. But recently, I had an album go unreleased for 2 months. So this was my first run-in with their "support". Over the course of 2 months, I reached out to "support" on a weekly basis, and I received ONE response, about a month later. And they didn't even fix anything either. Eventually, the issue just solve itself, but I was still left completely in the dark and there was no communication whatsoever.

I started using soundrop in 2018. It used to be a decent distribution company. But when my second album was released, it came out 5 hours late. Small red flag but manageable. But I sent my album to be released on the 5th of January, to be released the 21st. Which was always been more than enough time. Here we are on the 28th. And they have evidently lost my release. Not to mention the fact that they used to be free and now charge, which wouldn't be a problem IF they knew what they were doing. I'm pissed.