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Soundrop (soundrop.com) has 211 customer reviews on Five Star Index, with an average rating of 1.8 out of 5.
Also known as
soundrop.com
Website
soundrop.com
Category
Video & Sound
Location
Pennsauken Township, New Jersey
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 7% of reviews.
Latest
Most recent review: October 2026.
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Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
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Aggiornamento 2025: per me è oggettivamente il distributore più inefficiente di sempre. L'assistenza non esiste o risponde dopo 7-9 mesi, una roulette russa. E nonostante questo hanno la sfacciataggine di portare il costo a 4,99$... n'somma, ciaone.
CH
Charles H.
It's just way too wonky
It's just way too wonky, releases won't get out on time and they lie about you being able to change release dates manually, pretty much it locks the release for the entire process. Support is useless. Its cheap and good for covers, but it's way too frustrating to try to use for regular releases.
MS
Markus S.
Stay away at all cost
They literally talk over half a year to take down music (maybe even longer as it is still not gone from every platform). The customer service is the worst I have ever experienced. They will assure you that stuff is done in 2-3 days and then it takes several months without any information. How about you stop lying to me and just give me a realistic estimate? well they basically stole my music as it is impossible to remove it now. I should never have left distrokid and I will return to them now. At least they have a working platform.
IY
Ino Y.
Unusable mobile website
Uploaded and PAID for a song. PAID to upload! (???)
The website is absolutely ATROCIOUS on mobile, even exiting for 5 seconds will reload the page. This could just be my RAM, but its 100% Soundrop's fault that ALL of my track info (artist, wav file, etc.) gets deleted and restarted when the page is reloaded. Rediculous considering millions of websites save in real time, its not that hard to do! Do you need a new developer? Support is awful. I filled out all required fields and got to the very last step (lock & distribute) but upon clicking this it just closes the popup and alas, nothing happens. The help buttons (?) do not work on the mobile site (dont tell me you dont fully support mobile devices, bullsh!t. This site has been around for a couple YEARS this shouldnt be an issue. 1 star.
PM
Paulo M.
Good distributor
Great distributor. I made the mistake of setting a date too early and that's why it's still processing. I've used Soundrop in the past and had no problems.
NT
Natalie T.
Whatever you say.....I am still with Soundrop for reasons
Whatever you say, I still with Soundrops with pay $0.99/song although I have PRO plan somewhere else I could have used so I am torn in between great services of places that I am using. Each of them has their own unique services that I like so I use both places although I pay extra $. Other places I like is that I get to sign/sync placement my songs with them :-) which is very sweet that they discovered me. Things I like Soundrop are: 1/ My songs are on all music platforms forever (if I died, you never know when :-) I know my listeners can still listen to my songs I just want to be honest). 2/ I always have real human chat when I need them, also they email me with their suggestions you can tell because they are not copy and paste :-), they really put their thought on emails when they send me 3/ Monthly money wire to my account every month on time 4/ Raw nice report send to my email every month by country, by channel, by song etc... 5/ They send me confirmations on stores after they sent my releases and songs release on stores within 5 business days.
Soundrop don't have lots of stores like others but they are adding in, they don't have all services like others so depends on how you think important for you to use their services. If any changes on their services, I will update you guys.
AM
Amanda
Big SCAM!!!
5 month ago i had over 100k Streams on one song (per month) and they paid exactly 2.30$ .. it’s been soon a half year since there.. when do you think to pay us out?!!! The word „support“ doesn’t exist on that platform.. stay away!!
JB
Jeff B.
Eh where is my money, where is my album....?
Eh, I set up many albums with them both when they were free, and now as they charge a small fee. they're usually very quick, but with my latest album, it's a mess, and after asking for a refund I haven't received one ....yet. The stats system is kinda off, they show a world map where all the countries are listening to your music,,... $20 here in France, $12 here in China,,, but you never see that money. I don't think s.d. is even aware of this, and now that I wrote this they'll probably delete that stat tool.... I never cared about the money much I just wanted to get my music out there, which worked, again up until my latest release... please refund me, so I can go back to cdbaby to release the album. Thanks.