SoundropReviews of soundrop.com

The cover songs are affordable, wonderful. You can't get in touch with anyone. Your songs never get approved because they are understaffed. I asked for a refund, and I heard from people immediately for that. Disappointing. I thought I could use them again, as they once had perfectly friendly human service and faster turnaround. No, closed my account.

i released my first single over 2 months ago, and 1 week after release, i asked to change my file. they replied 1 and a half weeks ago saying that the file had been changed and 1 week ago that the song will be distributed to stores. stores usually take from 1-3 days to approve, but after a week they still haven’t put it on any platform except iTunes/apple music and deezer. i don’t think it will ever get onto spotify, amazon music, yt music etc… use something else, like symphonic, or ANYTHING else.

On the paper it is probably the best distributor service: low price (in the past it was also free), unlimited artists, distributes to many stores, split payouts... I've been using it for the past 6 years and i'm becoming more and more fed up with it. The approval process is slow, my releases many times are still not approved on the date they were set to be released. Also the website is quite slow and sometimes annoying. The worst part is now not being able to reach out for true support, but getting AI generated generic responses which do not solve my problems (such as the music not approved in time).

NO RESPONSE FROM EMAILS!! I requested they take down all my songs (on my dashboard), and none were taken down. I emailed them for help and no response 6 months later, with about 5 follow up emails. Not sure what I can do next to get my music off spotify.

I was finding some cheap distributor for my music, and then, i found Soundrop. I was impressed by the price, but after long time, i was dissapointed. Song, that i wanted to upload by my cover etc. had so many f***ing problems like having title and artist name on cover art and do not having something... And after that, when it was finally delivered to stores, it wasnt on Instagram, tiktok or even snapchat, cause some problems, what i didnt know, and i dont know them still... So i wasnt good with that, but i used it for that price, but its not worth it. After 6 months, i switched to DistroKid and all my projects from Soundrop are still there, but DistroKid is way more worth it, than some this Wannabe distributor. If you want to upload music often, then use some distributors, that can make you upload unlimited songs for best price. For me, i recommend DistroKid. So i hope this review helped you for choosing and have a nice day. And for Soundrop, fix your damn rules for music, looks like you dont know, how it works today.

So all cards on the table, when I used this service for the first time a couple years ago it was amazing. My music was processed and distributed in a couple days to all major streamers and if was free because I submitted all original music. The second time around wasn't so great. This time I had to pay, not much, but I wasn't expecting it. I never received notice that they were changing their rates. But the worst part, and the reason I'm writing this review. Is because my album was stuck in processing for a month and a half. Their website says that part of the process takes 5-7 days max. The only reason it got eyes on it was because I directly emailed their support. I used a chatbot to submit two tickets, nothing. I filled out the issues form they have on their website, nothing. It wasn't until after I sent the email that anyone got in touch with me about the problem. (To be fair they fixed my issue the next day and my album is live.) But whats the point of having a ticket system anyways if there's no one around to look at them. I'm going to go ahead and echo the other reviews that say how much this business has gone downhill. Its absolutely true.

It's just way too wonky, releases won't get out on time and they lie about you being able to change release dates manually, pretty much it locks the release for the entire process. Support is useless. Its cheap and good for covers, but it's way too frustrating to try to use for regular releases.

I was using Soundrop since 2020. I never had issues with their tech support or problems with my releases. Sadly starting 2022, my releases were delayed by 3-4 days which is really annoying when you already made your whole planning on your social media. Then in this month (July by the time i'm writing this), I had a problem with my release because of matching audio (it was because I was using a sample pack acapella) and I said "okay i'll just message support since they usually take a day to answer", but I never got a response until this day (July 26th, 2022). I tried to get an answer by using the live chat, but when I tried to, the bot said that "it wasn't available" not even on the business hours or days. I also tried to get an answer via Twitter but the person behind the account told me and I repeat "Hi there, what's going on? Note that this is the social team, which is different from the support team." Meaning that they couldn't help me at all. It's sad because I'm in love with what Soundrop offers against its competitors which are: Small fee to distribution, no extra fee to have your song up on streaming services and no YouTube networking (which is helpful for me because I want my music to be 100% free to use). But this bad experience of not getting an answer by the support and the excessive amount of time to approve a song is a super red flag to me. In my humble opinion, go search another platform.