soundrink.comReviews of soundrink.com

You want to be notified when a vip package is sold out? don't count on them . The customer service is bad. They reply back 1/5. They really lost a lot since a year. Don't know who's in this department but he/she should be fired . So sad that it's not like it used to be ...

As with many of the reviews listed here, I too, purchased the VIP package to the Bloodywood show in Roseville, CA on March 1, 2023. There was NO indication at the time of purchase that it did NOT include tickets to the show itself. Last night, May 4th, I received an email from Soundrink, stating that I needed to purchase tickets (from a completely different vendor, I might add), and of course, they are sold out. Soundrink does not have any contact info on their website, but was able to find a number on the web. I called and left a message, but I am not hopeful. This is a CRAPPY business model and certainly begs the question, WTAF?

They literally stole my money. I bought a ticket to a show through Soundrink, and received a confirmation email saying that Ticketmaster or Livenation would send my actual ticket between 3-5 days before the event. I never received one. I contacted Soundrink and they claimed Ticketmaster is releasing tickets later to prevent scalping. The day of the show, I still had no ticket, so I wrote them again. Now suddenly it's a Will Call ticket and I'd have to pick it up at the box office, despite nothing ever indicating that previously. I got to the venue, and they had no record of my ticket, and had nothing under my ticket confirmation number. Now Soundrink customer service won't answer me. They are running a scam. I'll be doing a chargeback on my card and pursuing legal counsel.

Horrible service. I want to sell one of my tickets but it is all or nothing. They will not release one to someone else. I am about to lose $500 because of them and they do not respond timely.

Sound Rink is a scam that sells you upgrades as tickes but tgere is no ticket. Even on the receipt email it shows general admission. I contacted their "customer service" but it is just some dude telling me suck it pal. Its a scam. Avoid at all costs

Pretty sure this company is a SCAM. Take your money and send no order number or confirmation email. Now they are ignoring my emails requesting a refund. Absolutely disgusted. May now have to chase up my bank to help get our money back

They sold me a VIP package that did NOT come with tickets. I was not aware that no tickets were included and didn't know that was even a thing, so I wasn't even looking for that. They send me an email a week before the event stating that I need to buy a ticket as well (I bought the tickets 2 months ago). And of course, they're sold out now. Fine. Give me a refund on the VIP package since I can't actually even use it at this point. Their customer service said they refuse to give me a refund on a literally unusable package. I will never again use this service.

They failed to send me an email of the event starting time so I missed my event. Now is refusing to refund my $250.