soundrink.comReviews of soundrink.com

Terrible. I paid so much money for nothing. Half the stuff that I paid for I didn't even receive. The email said "back stage experience" I literally ran back stage in the middle of the concert cause that's when they said my "experience" was, for a few seconds then had to run back to my seats before I missed too much of the concert. Plus they never loaded the picture that I paid so much extra money for. This is a scam, no doubt.

No refund !! Never gonna use there service as I did a mistake when buying a VIP ticket and wanted refund 3-4 weeks before show They said they can’t refund me coz it’s in therms and condition which is always well hidden But anyways they haven’t physically done anything for me . If is Amazon or anything else you have your money straight to way Avoid never use there service !!!!!

Soundrink sucks! I purchases a $1500 VIP package to see Kreator. The morning of the show they emailed a do-not-reply saying sorry but because of "shipping" they wouldn't be able to honor my purchase. These people are terrible at what they do and bands need to start standing up to these theives.

THE WORST CUSTOMER SERVICE! This is the worse customer service I have ever dealt with. They are EXTREMELY unhelpful and rude! I hate that bands go with them for their ticket sales. Trying to get anything sorted out is a headache. If you don’t have to get tickets through them don’t!

Our confirmation said to go to will call for the ticket. They had no record of any tickets and didn’t seem to be familiar with the site at all. Very scammy.

I purchased the Motionless in White VIP upgrade and was completely disappointed. I got 3 items for my upgrade , a pin , a lanyard and an autographed poster . My problem is the package cost $65 and autographed posters were $35 at the show and completely limited , it was a poster of the location plus autographed compared to my $65 generic poster . I would not have purchased had I know I could have paid less and gotten better poster . Look into these guys before you purchase

They advertise in large letters: VIP PACKAGE 1 GA TICKET MEET AND GREET PHOTO EXCLUSIVE POSTER But what they don’t tell you is that you’re only purchasing a VIP “upgrade”, not an actual ticket. Oh, and you can’t attend the VIP experience without a ticket either. What happens if the tickets sell out? Tough. Their customer service has a “sucks to be you” attitude. Total scam artists.

The worst customer experience ever. I paid for a VIP package and was supposed to receive the merchandise at the event… didn’t receive any and was told it should have been sent to me before. It hadn’t so we couldn’t get anything signed. Emailed the company and all i get back are rude responses and i have been ignored now for over two months. Absolutely ridiculous and I am still yet to receive the merchandise I paid for.