SoundCloudReviews of soundcloud.com

Soundcloud will delete your most seasoned to music on your playlist little by little it's sneaky also they will try to say it's been removed from the app but it will still be on the app but not on the playlist I CAN NOT EXEPT LIES FROM THE SAME APP PRESSURING ME TO UPGRADE TO THE NO COMMERCIALS VERSION THAT YOU HAVE TO PAY FOR poor response or no response from soundcloud

Downloaded Sound Cloud, started to use and was o.k. however when the Italian lesson I was listening to ended a new song started playing and it was a GOD thing, some sort of gospel and I couldnt get rid of it, had to shut down my phone and reboot. Not happy and promptly deleted Soundcloud. Think twice before downloading as this could happen to you!

Absolute cowboy business. There is no customer service. Any business trading in the Uk should provide minimum contact details of a phone number and trading address. There are plenty of options to upgrade but no means of contacting them whatsoever. They have taken an unauthorised payment from my account after signing up for the free trial.

The customer service has always been bad which is sad but true. The product hasnt evolved or improved over the last 10 or so years and as a frequent user, Im chocked that the small improvements event minor startups are able to accommondate, is really flying over soundclouds management's heads. So sad to say that I am just so tired of this product and its customer service. Would be amazing if a company like spotify bought it and made the simple adjustments.

I canceled my subscription because their music is very limited. I spent hours and hours creating a playlist and overnight it was completely gone. There is no contact info, instead they send you on a wild goose chase continuously revisiting the same unhelpful pages.

Horrible customer experience with their support team. You have to wait days for a response, sometimes you don't get one at all. They told me I could transfer my pro subscription from one account to the other, then, after deleting my account, they said I couldn't transfer. Honestly, one of the worst experiences.

Customer support sends generic copy+paste emails to serious inquiries... the website is poor for handling your subscription settings. Great website, just stick to the free version and you won't be disappointed.

Dirty horrible people. Sign you up. Give you no obvious way to unsubscribe. 2 HOURS worth of phone calls to my bank trying to explain this - thankfully, by the end of it, a customer service advisor who understood my plight. AVOID SoundCloud like the plague. They don't even offer 10% of the music that other decent streaming services offer. Horrible experience. Sign up on mobile. Try to unsubscribe. IMPOSSIBLE. Dirty dirty dirty company.