SoundCloudReviews of soundcloud.com

Ich habe das NextPro abboniert und sofort bereut. - sehr viele Bugs - viele tools funktionieren nicht richtig - promote on soundcloud geht nicht!! Und das schlimmste: Customer service antwortet nicht!! Extrem schlecht für ca. 60€ im Jahr

So.. i deleted my account, but for some reason they still choose to renew my subscription. Paypal didn't care, and so do soundcloud with their auto-generated bot answers on mail. No help to get to get your money back. I cannot recommend a platform like this, and neither for artists due to lack of royalties collection.

If I could put a zero I would. I tried to sign up for SoundCloud go+ but I never received the upgrade. I’ve been paying for at least two months on something I haven’t received. When I try to contact support, there is no support. Just a bunch of prompts that are not helpful what so ever.

Soundcloud is a shame!!! I paid for a pro subscription and they NEVER answered to my questions since 3 months! I've tried several times, but they just take the money and don't give a fXck of their customers!

The have me charged twice the amount for months now I canceled and will never use them again!

Soundcloud fjerner pludselig omkring halvdelen af mine sange og det er complet umuligt at få dem lagt op igen, har spildt 4 år på at opbygge denne base for min musik.

I can't unsubscribe. They have done everything to make it impossible. The Go+ is not delivering, total waste of money.

In the modern landscape of digital distribution, finding a platform that balances ease of use with professional-grade reach is the holy grail for creators. While SOUNDCLOUD has undoubtedly carved out a space as a top-tier contender, my experience has been a study in contrasts: brilliant performance marred by a few frustrating operational friction points. First, let’s give credit where it’s due: the platform is exceptionally strong. It functions as a reliable engine for getting work out into the ether, and the infrastructure feels robust. However, even the most polished engines need a manual for when things go wrong. Here is where the experience hits a few speed bumps that, if smoothed out, would make this platform untouchable. The "Pull the Plug" Problem One of the most glaring omissions is the lack of a "Take It Down" button for distributed releases. In the fast-moving world of creative content, agility is key. If a mistake is made, or if an artist needs to pivot quickly, waiting on a sluggish manual removal process is like trying to turn a cruise ship in a bathtub. Creators need autonomy; the ability to instantly retract a release should be a foundational feature, not a request-based ordeal. The Value Proposition of "Pro" Then there is the Pro Subscription model. Currently, the "Pro" label feels more like a badge than a toolbox. A premium subscription should feel like an investment that pays dividends, yet the current offering is strangely disconnected from the user’s primary needs. Specifically, the limitation on "likes" and "listen-backs" is baffling. If I am a paying professional, I am likely trying to expand my network and engage with other creators. Restricting my ability to interact with the community feels like a penalty, not a perk. These engagement features should be unlocked—or at the very least, greatly expanded—as part of the Pro package. Why pay for a premium tier only to be tethered by the restrictions of a free account? The Human Connection (Or Lack Thereof) Perhaps the most critical area for improvement is customer support. In an industry built on human creativity, interacting with a faceless ticketing system can feel incredibly isolating. When an issue arises, creators don’t want to be greeted by a bot or a canned email response three days later. We need a lifeline—a dedicated support email that actually triggers a human conversation, or better yet, a contact phone number for urgent technical hurdles. When technology fails, a real voice or a direct line of communication is the difference between a minor annoyance and a total crisis. Final Verdict SOUNDCLOUD has the mechanics of a great service, but it needs an injection of user-centric design. By granting us the power to manage our own releases, making "Pro" actually feel premium, and providing a gateway to real human support, the platform could move from being "very good" to truly indispensable. I hope the team is listening—because their users certainly are.