I have used Soundcloud for my Podcast and they have been good company but since 2 months do they not repair things that am broken.
It can showing no listener to my Podcast but I can tell I have listener every day.
Since 2 months have I not could see where my listener is coming from and it is important for me.
I pay for one year and want soundcloud to be better.
I pay for more platforms but soundcloud is worse of them.
SW
Sharon W.
Don’t use this company - hard to unsubscribe
Don’t use this company! I signed in for a free trial via my iPhone. They then auto charge you when the trial ends, BUT TO CANCEL THIS SUBSCRIPTION YOU NEED TO USE A COMPUTER! 🤬.
Very annoyed with them. Surely you need to be able to cancel via your mobile device, if you signed up via your mobile device…..
Money grabbing company! Avoid.
BA
Bogdan A.
Customer Services non existent
I need to say upfront my review is strictly related to their customer service team, which seems it doesn't exist basically, as I've raised a couple of tickets with them over one month ago and still received no reply! This is abysmal, it has never happened to me with any other company. And I actually pay for a pro account! Are we all giving in to AI and robots...?
DA
dana
Nach jedem Lied eine oder zwei Werbungen …
Nach jedem Lied eine oder zwei Werbungen, das ist nicht mehr auszuhalten. Früher habe ich Soundcloud sehr gerne gehört, hatten auch Werbungen, aber nach vier, fünf Lieder, aber jetzt ist einfach Katastrophe. Jetzt
werde ich mir andere Wege zum Musik hören suchen, aber definitiv nicht SoundCloud.
GB
Gloomy Beats The Gloomy S.
Soundcloud is a scam
Soundcloud is a scam! I pay for a pro service since years and those last months, they aren't able to answer quickly to the urgent mails we send them. So, for those who would like to get an account with their service, think twice!
AV
Abdullah V.
Customer service is non-existent
Customer service is non-existent. We paid for top tier and literally cannot use the service. We submit tickets and they simply don’t reply.
Their knowledge base has no useful information. Reads more like sales.
Shameful. A joke if they weren’t ripping people off.
IM
Ian M.
They warned me about automatic renewal…
They warned me about automatic renewal of a "Nextpro" subscription. I checked the site but I only had their basic "Next" (?) Subscription, so they'd screwed that! I tried emailing them but "no reply". 'SEEMS TOk1ST
Ingredi
MO
Momo
They are liars, they do not have customer support, and there are problems with the artist's SoundCloud website
Not a good service and they have no support
I have a problem with my account. Until now, the music appears in the review even though the browser is updated with the latest version and there are no programs that block ads. So far there is no solution to this problem. I hope you can solve this problem in my account as well. When I upload, the paths do not appear for me. Please solve this problem in my account. There is a problem I don't know how to solve. Some tracks aren't showing up for me, and I'm also unable to sync music to my SoundCloud account. Please help me because I have been contacting you in the support note for many months and there is no response. They don't have customer support. They are liars. They are liars, I swear to you. They do not have customer support. I have been communicating with them for many months and there is no response to my messages
I have tried several methods, but unfortunately there is no solution to these problems on the site. The SoundCloud Artist website has many problems, and I do not advise anyone to upload to it because they have so far been unable to solve this problem. Unfortunately, when I upload music to the SoundCloud Artist website, It appears in the review, and when I access the music, I cannot edit it, I cannot delete it, and I cannot manipulate the music either. There is another problem when I sync the music with my SoundCloud account. Unfortunately, it asks me to wait 60 seconds, but after waiting I cannot do the courtesy because I do not know what it is and when I communicate. With support for customers, I have opened a new memo for many months. No, there is no response to my messages. I tried in all legal and illegal ways to communicate with them directly, but unfortunately there is no response to customers. Therefore, I do not advise anyone to create an account with SoundCloud at all. Go to other platforms. Guys, thanks. to you