CEONATE
Misleading Account Management/Unpaid Royalties
Misleading Account Management, No Appeals Process, and Poor Communication I subscribed to SoundCloud Next Pro in April 2024 with the hopes of growing my music career. By September, they claimed my account was banned and that I no longer had access to SoundCloud for Artists. However, I’m still being charged for Next Pro and can access the account, which contradicts their claims. No explanation or appeals process was provided, and despite repeated inquiries, there has been no clarity on the situation. SoundCloud’s lack of transparency and poor communication have caused unnecessary frustration. Creators deserve better from such a prominent platform.


