They locked me out of my account and gave the pretext of some stupid protection and asked me to change the password. I did that then it asked again after a few hours and, of course, I got locked out again.
I will never by this horrendous service, ever.
DM
DJBrandywines M.
Do not trust SoundCloud They're scammers
Hello, dear TrustPilot readers,
I feel compelled to share my recent experience with SoundCloud, a platform that has proven to be a source of frustration and disappointment. In my interactions with SoundCloud, I have encountered nothing but unprofessionalism, dishonesty, and unethical behavior.
SoundCloud's lack of responsiveness and disregard for their customers is truly appalling. Instead of addressing legitimate concerns and issues, they choose to ignore inquiries and complaints. It is only when one expresses frustration and demands respect that SoundCloud suddenly becomes responsive.
Recently, SoundCloud made a grave error by claiming that one of my songs resembled another, which was entirely untrue. Rather than rectifying their mistake promptly, they resorted to strong-arming and blackmailing tactics. They audaciously demanded an apology from me in exchange for unfreezing my account, effectively holding my access hostage. Such behavior is not only unethical but also illegal.
The audacity of SoundCloud to lock me out of my account, preventing me from canceling my subscription and safeguarding my sensitive information, is unacceptable. This blatant disregard for customer rights and the attempt to manipulate and coerce me into apologizing is nothing short of blackmail.
I urge all potential users to steer clear of SoundCloud. Their actions are deceitful, manipulative, and disrespectful. It is evident that SoundCloud is unwilling to acknowledge their mistakes and prefers to engage in underhanded tactics to intimidate and control their users.
As a creator and artist, I refuse to be silenced or bullied into submission. SoundCloud's behavior is not only unjust but also a violation of basic rights and principles. I stand by my right to express my frustrations and demand accountability from a company that has failed to uphold its responsibilities.
I implore you to exercise caution when dealing with SoundCloud. Their actions speak volumes about their integrity and commitment to their users, and it is clear that they prioritize their own interests over those of their customers.
Edit: So Instead of doing the right thing, SoundCloud disrespected me, strong-armed me, and even attempted to blackmail me into apologizing for their own mistake. They never acknowledged or accepted responsibility for falsely flagging my song—not once, but twice—as if it wasn’t mine. Essentially, they accused me of stealing music, which is both false and insulting.
The first time, they claimed my song, Stoned, Baked, and Free, infringed on the copyright of another song called Undefined Vibes by Crystalline Depths. You can listen to both songs on YouTube and hear for yourself that my song sounds absolutely nothing like the one they claim I copied.
Despite this clear difference, SoundCloud flagged my song again. Instead of rectifying their mistake or even considering that they might be wrong, they chose to delete my account entirely. This wasn’t about policy—it was about retaliation because I stood up for myself and called out their error.
SoundCloud has shown no regard for their customers. They refuse to admit when they’re wrong and go so far as to delete accounts of users who defend themselves against baseless accusations. This experience, along with many others over the years with companies like SoundCloud, has left me with a bad taste in my mouth. I no longer want to share my music or even bother with the industry.
Thank you, SoundCloud, for being the final straw. You’ve proven you’re not a platform for artists or creators—you’re just another company that treats its customers like garbage. If you value fairness and respect, I urge you to avoid SoundCloud at all costs.
RK
Roberto K.
Soundcloud ist die schlechteste…
Soundcloud ist die schlechteste Plattform die ich gesehen habe. Trotz Next Go ist es Schlecht, auf eine Antwort wartet man ewig. Monetarisierung ist nicht möglich wegen angeblicher KI, ich nutze keine KI, alles ist selber von mir erstellt. Album Vertreiben ist nicht möglich da ich angeblich fremde Samples nutze, obwohl ich das alles selber Produziere usw. Woher nehmen die solche Fantasien? Eine Antwort hier auf Trustpilot von Soundcloud wird es auch keine geben, scheint ja Soundcloud auch nicht zu interessieren, Hauptsache man Kassiert.
RB
Reinhard B.
Soundcloud kann für Künstler gefährlich sein.
Es ist unglaublich, was Soundcloud mit seinen Kunden macht. Die haben mir 3 Alben ohne Vorwarnung gelöscht mit der Begründung, Deezer (ein Streamingdienst) hätte ungewöhnliche Werbeaktionen festgestellt und Deezer hätte daraufhin drei Alben gelöscht. Sofort hat Soundcloud die Alben aus ALLEN Streamingplattformen gelöscht. Ich habe überhaupt nichts damit zu tun, ich habe keine Werbeaktionen durchgeführt.
Es ist somit ziemlich gefährlich, Soundcloud als Vertrieb zu nutzen.
SB
stefan B.
really dirty site
deleted music, everyone can claim what they want to claim. they don't even investigate it. a voice actor claims an instrumental song. are you guys retarded or something? then they give me the details of that weird brainy smurf voice actor who doesn't want to help me. and then 5 days later they send an email back saying yes you have not proven that the song is yours. yes I have indeed proven nothing BECAUSE YOU EVER ASKED FOR IT!!!!! a song from summer 2023 is now suddenly claimed in early 2025 by a strange voice actor who does not exist according to google. you are strange people. the following music will NOT BE RELEASED THROUGH YOU. rest assured. MY MUSIC IS NO LONGER IN YOUR SITE APP SYSTEM!!!!!!!!!!!! you just let us steal music! you are blacklisted by the radio69belgium patrimony!
BL
Bloo
The customer service is ENIXISTANT
The customer service is ENIXISTANT, how this is possible??? HOW???
A nightmare.
Contact me
Mr. Moutarde Records
DV
Daniel Van D.
Hæver fortsat penge efter afsluttet abonnement!
SoundCloud bliver fortsat ved med at trække penge på et opsagt abonnement. Opsagt d. 11 april 2024. Kommunikationen er elendig, da den foregår over deres egen programmeret bot.
Efter at have fulgt deres “opsigelses vejledninger” til punkt og prikke - er det stadigvæk uden held. Det er vildt kompliceret at få løst, da man decideret snakker med en robot. Håbløs kommunikation…
Banken er underrettet.
AD
Arnas D.
Soundcloud stoling from me money
Soundcloud stoling from me money, they automatically without my permission setted up 2FA while i made a restart of my pc, now soundcloud support is talking nonsense to me while all the subsciption money going to them, WHILE I CANT USE THE APP