SoundCloudReviews of soundcloud.com

I get it, if you want to remove ads pay for it... but 30 seconds ads after every single song in the playlist is crazy.

Customer Service inexistent; A robot boot that creates a ticket service for you only to receive, after 10 days ,the following email: "Hey there, Thanks for getting in touch with us at SoundCloud. We’d like to inform you that at the moment we’re experiencing a higher than usual number of requests that unfortunately is preventing us from responding as quickly as we’d like to - we apologize for the inconvenience. If your matter has been resolved in the meantime, please consider this ticket as closed. If you still need help with your request, please reply to this email and we’ll be happy to get back to you as soon as possible. Please note that this may still take a while. In the meantime, please check out our Help Center, you might be able to find what you’re looking for."

appalling customer service.. i create tickets through they useless chatbot and they are NEVER answered.. i will probably quit soundcloud Artist, not worth it..

I was subscribed to Soundcloud as an artist paying a Monthly fee Soundcloud promise to promote your music if you join there Artist Pro Subscription however after joining I noticed my views likes etc where actually a lot less then before I subscribed friends told me they could not find me on the Soundcloud search bar all in all not a good experience and I would say to anyone joining think hard before parting with your money

I was blind and didn’t look for reviews before I pay for artists pro pack. Worst mistake ever. You pay just to have music released on their own platform. If you want to distribute don’t bother it’s pain in the a$$ and you will never be able to se your music out there. It is only a bot company no human to speak. I wish I could be able to do something to get my money back…….. Soundcloud if by any chance a human from your company sees this……….🖕

I’ve been trying to get in touch with SoundCloud Support for over a month regarding a simple request to change my billing cycle from yearly to monthly (Ticket #3324461), and I have yet to receive a real response. At first, I was told they were experiencing high volumes of requests, which I understood. But after weeks of waiting and multiple follow-ups, I only received automated responses telling me to use their Help Center – which is useless when their chatbot won’t even respond. I even tried reaching out through different channels, and nothing. At this point, it feels like SoundCloud doesn’t care about its paying users. If they’re going to offer subscriptions, they should at least have a functional support system for billing issues. This experience has made me reconsider my subscription, and I would not recommend SoundCloud to anyone who expects real customer service. Fix your support system!

Soundcloud Artist Pro subscription. My experience has been as follows. Zero support from humans. Talking to Bots with no resolve. Nothing but Bot account interactions. No real account streams. Getting stopped on Copyright issues when you are the original artist and using royalty free samples. Absolute waste of time and money. I want a full refund of my Artist Pro subscription and I will be escalating this to the Australian government to investigate. Ripping off artist and listeners. Please do not use this platform. It is 💯 scam. I will be making YouTube videos in the near future to ensure others do not have the same experience as myself.

App doesn't work. Complete waste of time