SoundCloudReviews of soundcloud.com

I bought a subscription but it says I dont have a subscription and I cant cancel it even though I paid money

Soundcloud used to be good. Then I don't know what happened, but these days their service and support are both garbage. The lowest of the low, anyone could ever imagine. I had many tracks uploaded that remained for YEARS. Then suddenly one day, everything was deleted. No warning, no email explaining why. Just gone. And the matters are even worse when it comes to their "support". You can't file a ticket to get help from a human, you have to rely on a stupid bot that is being worse than useless and gaslight you into believing that it has sent a ticket while you get 0 proof of that. It's a shame what happened to Soundcloud, but at it's current state and where it's going, it definitely deserves to rot in the lowest ground possible. Also, just for the protocol, I believe the company is more than eligible to be sued for their behavior and what they are doing. So just keep that in mind. 1.4 in Trustpilot is way too generous for it.

SoundCloud holds your music hostage. The moment you pass their free limit, they hide your tracks and block you from downloading them unless you pay. Your own work is locked away behind their paywall. Meanwhile, platforms like YouTube and others let you upload as much as you want and never block you from your own content. It’s one thing to stop streaming, but blocking download access to the creator is a shady move. This is why so many DJs and producers eventually move to Mixcloud, Audiomack, or Bandcamp. Those platforms don’t pull this kind of paywall on your own files. SoundCloud built its base on independent artists, then slowly locked down features behind upgrades. Classic bait-and-switch model.

Aujourd'hui la situation est décevante je ne peux franchement pas écouté mon soundcloud sa fait beaucoup a quoi dois-je m'attendre vous allez faire quoi je vais attendre longtemps c'est pas possible vous ne comprennent pas sa fait depuis le 20 décembre 2023 et ont et en 2025 je doit faire quoi moi c'est honteux des gens en 2025 il écouté soundcloud et moi j'ai rien vous me décevez faites quelque chose j'en ai ral bol sa m'énerve au plus profond arrangé la situation je n'en peux plu je suis sous tension je vous dit ma déception en 2025 la cata

Ich habe ein Pro-Abo bei SoundCloud abgeschlossen, da ich KI-generierte Musik hochladen wollte, was von der Plattform explizit akzeptiert wird. Anfangs lief alles gut: Meine Musik wurde für die interne Monetarisierung zugelassen und auch zur Verbreitung auf Plattformen wie Spotify und Apple Music freigegeben. Doch nach etwa zwei Wochen änderte sich alles. Plötzlich wurden neue KI-Tracks abgelehnt, und ich wurde aufgefordert, ständig Nachweise hochzuladen. Der Eindruck entsteht, dass SoundCloud am Anfang die Nutzer anfüttert, nur um ihnen später das Leben schwer zu machen. Die Anforderungen an die Nachweise wurden zunehmend willkürlich. Obwohl ich nachweisen konnte, dass mein Musik-KI-Dienst sämtliche Rechte an mich abgetreten hat – was die Nutzungsbedingungen bestätigen – wurde dies nicht akzeptiert. SoundCloud schien nur Musik-KI-Dienste zu akzeptieren, mit denen sie selbst zusammenarbeiten. Diese plötzliche Änderung lässt auf ein unseriöses Geschäftsmodell schließen, das darauf abzielt, Abonnenten zu gewinnen und dann die Hürden zu erhöhen, sobald es um die Monetarisierung geht. Es ist, als ob man in ihrer Prüfstelle mit Würfeln entscheidet, welche Tracks akzeptiert werden und welche nicht. Fazit: SoundCloud wirkt unseriös und scheint eher an der eigenen Monetarisierung interessiert zu sein, als an einer fairen Behandlung ihrer Nutzer.

Det er umuligt at komme i kontakt med support ved SoundCloud. Jeg har haft forskellige tekniske problemer - men kan stort set kun komme i kontakt med deres robot tjeneste. Jeg benytter deres pro abonnement, så det er faktisk et dyrt abonnement for en tjeneste hvor der stort set INGEN hjælp er at hente når der opstår problemer. Jeg skal have fundet en anden tjeneste til at distribuere mine sange ud til feks Spotify m.fl.

What is wrong with soundcloud? What is right about it would be a better question, dont get me wrong the artists are all incredible wonderful people, its just so sad the company we are keeping is so dreadfully woeful, I’ve been with soundcloud for many many years as a next pro and artist pro artist uploading new tracks every week and Ive studied it comprehensively, its not good for artists at all!!! The stats and numbers are constantly manipulated or straight up always glitchy, the promote on sound is a total fail (even if you meet the criteria) the support is basically non existent, theres a chat bot named otto, which can be very obscure in its responses, the platform is basically dead, plays and views are dreadful even with hi quality productions! They marginalise (shadowban) all fantastic new artists from real promotion and only promote label artists! Everything they are saying and doing for new artists is actually a lie! They pay new artists a fraction of their worth, even though the value new artists bring them runs into the hundreds of millions, basically they're greedy lying and ripping us all off! Prove me wrong!!! You can’t!!! Ive been keeping a screen record of every interaction and email (I'm a recording artist its what i do, i record everything as legal evidence) id love to hear Soundcloud’s reaction and response to the truth, however, i know how they'll react already…crickets chirping in the night! The fact they haven’t claimed this page on trust pilot speaks volumes about their integrity & commitment! I have a lot of anonymous listeners worldwide under many personas that track my every move in music and i do not run across the same nightmarishly deceitful behaviour with other similar services that actually have integrity. Seriously start posting your music elsewhere, because i promise soundcloud is in the ditch of obscurity. Ive been a music label & indy artist long before there even was an internet!!! Nothing works on soundcloud the way they say it does on their webpages and never has!!! I got an email two days ago from them saying they’re downgraded my account even though its a yearly fully paid top tier artist pro subscription that doesn’t expire until next month! Incompetence much?

I started with the free version, which was just about usable though the interface is clunky. I upgraded to the Pro plan for distribution, and that’s where the problems started. Uploads are extremely slow, and every track is manually reviewed by SoundCloud’s hidden moderation team — each review takes three days or more. One of my completely original tracks was wrongly flagged as a “remix” and rejected, with no clear and true explanation. There’s no way to contact real support; everything is hidden behind an unhelpful AI chatbot that prevents you from raising a ticket or speaking to anyone. Refunds of the Pro sub are not entertained, and there is no human accountability. Overall, this is a frustrating, slow, and defective service. Avoid SoundCloud Pro — it wastes time and offers no meaningful support or value.