Coni J.
I want it removed instantly..took over…
I want it removed instantly..took over all my other apps
SoundCloud - We Move Music
SoundCloud (soundcloud.com) has 699 customer reviews on Five Star Index, with an average rating of 1.7 out of 5.
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Video & Sound · Union, New Jersey
Excellent

Video & Sound · Bellmawr, New Jersey
Excellent

Video & Sound · Loudoun County, Virginia
Excellent
Video & Sound · South Jordan, Utah
Excellent
Showing 503 reviews with 1 star · Clear filters
Coni J.
I want it removed instantly..took over all my other apps
Robby
SoundCloud is a joke. Their distribution service is an absolute joke. They tried to state my art rock was copyrighted material. Which is totally untrue! And I offered to send them any information or files on how I created the art; I just simply never got a response! I was just wanting to try them out. Big mistake. I finally canceled it and released the song and artwork through TuneCore. And another thing, the so-called AI they use to promote your song. I totally believe it's also a joke. I can't find any evidence that the claimed plays are actually real. Don't waste your money!
DigArt
When I first got here to Trustpilot and saw the rating I was like ok, I don't feel like just I am having a bad experience. There is no customer service, there are ads on social media advertising services that should be available but in my experience error out. I am surprised they have made it this far. I certainly would not use them for distribution now, seeing how others fared. They can't seem to communicate with their paying customers. It's too bad, I really like the idea of their website and also use Repost Exchange to enhance that experience. Without ReEx, I would not be on SoundCloud.
Pedrolito E.
Mauvais nul catastrophique 0 c'est déjà de trop misérable horrible
Ted S.
Looks like I have fallen victim to the Sound Cloud distro scam too. Selling a service that doesn't work and providing no customer support. You got my $100, so well done, Sound Cloud. Good luck w this business model.
Shen K.
For listener, Soundcloud is a good option to listen high quality song but the ads are disturbing for smooth play. I know free user deserved it but at least lower the numbers .
Music C.
Support is offline. Never answered. Made me very angry, and frustrated. NEVER USE ANY SERVICE OF SC!
BENJAMIN A.
J’utilise SoundCloud depuis plus de 10 ans. J’ai payé sans interruption un abonnement Go+ puis Pro, soit environ 160 € par an, uniquement pour conserver en ligne mes mix et mes archives (une vingtaine d’heures de contenu). Quand je suis devenu producteur, l’arrivée de la distribution incluse dans l’abonnement m’a semblé être une excellente idée : enfin un service complet, centralisé, pour publier mes morceaux officiellement. Malheureusement, cela a été un véritable calvaire. Malgré des semaines d’essais, des corrections multiples, et des projets pourtant 100 % originaux, SoundCloud a systématiquement refusé de distribuer mes releases, sans explications claires ni solution concrète. Résultat : Date de sortie de mon premier EP compromise Stress inutile Temps perdu Et surtout un sentiment profond d’abandon de la part d’une plateforme à laquelle je faisais confiance depuis plus de 10 ans. En discutant avec d’autres artistes, j’ai compris que je n’étais pas un cas isolé : beaucoup rencontrent les mêmes problèmes avec la distribution SoundCloud, au point que certains ont simplement renoncé à l’utiliser. C’est extrêmement décevant. J’ai soutenu cette plateforme pendant près d’une décennie, probablement l’abonnement que j’ai gardé le plus longtemps de ma vie. Aujourd’hui, je mets fin à mon abonnement Go+ et Pro, le cœur lourd et avec beaucoup de colère. Je me tourne désormais vers Deezer et Distrokid qui fonctionne normalement. SoundCloud a perdu un utilisateur fidèle. Et c’est une vraie tristesse.