Soulyshine Reviews | Read Customer Reviews of soulyshine.com

SoulyshineReviews of soulyshine.com

4.8169 reviews
Jewelry & Watches
1942 Broadway St, Boulder, Colorado

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Soulyshine

About Soulyshine

A Promise from Our Heart We don’t just create jewelry.At Soulyshine, we hand you a piece of memory — crafted with love, made uniquely for you and the ones you cherish.At Soulyshine, we believe jewelry should not only look beautiful but also feel safe and comfortable to wear every day. That’s why we carefully select only premium, skin - friendly materials that are completely free from lead, nickel, and cadmium - the most common causes of skin irritation and allergic reactions.Each piece is thoughtfully crafted to balance elegance, durability, and comfort, ensuring you can wear it with confidence. Whether you choose rose gold, 14K gold plated silver, or classic sterling silver, you’ll know your jewelry is designed to shine while being gentle on your skin.

Soulyshine (soulyshine.com) has 169 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.

Also known as: soulyshine.com
Website: soulyshine.com
Category: Jewelry & Watches
Location: Boulder, Colorado
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 100% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Soulyshine reviews

Showing 6 reviews with 4 stars · Clear filters

Robert M.
Oct 16, 2026
I have sent multiple emails to check on…
I cannot wait to receive my charm at the craftsmanship looks amazing! Thank you for reaching out to me and updating me On the status of my order. I am more than satisfied with the customer service
Response from SoulyshineOct 17, 2026
Hi Robert, We’re sorry you haven’t seen a response and understand how worrying this has been. Our team did reply to your emails, but our messages may have landed in your spam or junk folder. We’ve just reached out again with a further update on your order. Please check your inbox and spam/junk folders and reply to that email so we can continue helping you. Kind regards,
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Christine Z.
Aug 12, 2026
Charming necklace
First off, I thought these items were manufactured in the USA. I didn't know they were coming from China. It took a very long time for me to even get my items & was disappointed it wasn't here in time to give as a gift. Took over a month. 🙄 I also hope for the amount of money I paid, these items really will last a lifetime. My last necklace, given to me as a precious gift from my little soul pet (who has passed away,) for Christmas, did not come with care instructions, & it got all completely tarnished, & fell apart. I was very upset. I hope these last.
Response from SoulyshineAug 13, 2026
Hi Christine Zangari 🤍 Thank you for sharing your honest feedback with us. We're truly sorry that your order took longer than expected, especially since it was intended as a gift. We also completely understand your concerns after the unfortunate experience you previously had with a necklace from another store. We hope your Soulyshine pieces will give you a much more positive experience and that you’ll enjoy them for many years to come. ✨ Thank you for choosing Soulyshine and for allowing us to create something special for you. If you ever have any questions about caring for your jewelry, our team is always happy to help. ❤️
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Sonia B.
Mar 28, 2026
Collier
J'ai reçu le collier avec un noeud dans la chaîne. C'est assez déplaisant à défaire. Sinon, le collier est beau.
Response from SoulyshineMar 30, 2026
Bonjour Sonia 🤍 Merci beaucoup pour votre retour ! Nous sommes désolés d’apprendre qu’il y avait un nœud dans la chaîne — nous comprenons que cela puisse être gênant. Nous sommes toutefois ravis que vous trouviez le collier beau. N’hésitez pas à nous contacter si vous avez besoin d’aide, nous serons toujours là pour vous aider. ✨
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Jessi
Mar 5, 2026
Obsessed with my Charm Necklace!
I am obsessed with my Purest Bond - The Petite Companion Charm Necklace. The craftsmanship is stunning—the pendant is dainty and elegant, yet the engraving detail is incredible. It’s more than just jewelry; it’s a beautiful way to keep my pet close to my heart. Shipping did take a little while, but it was absolutely worth the wait for such high quality. If you're a pet lover, I highly recommend this piece!
Response from SoulyshineMar 6, 2026
Hi Jess 🤍 Thank you so much for your lovely review! We’re thrilled to hear how much you love your Purest Bond – The Petite Companion Charm Necklace. It means a lot to know the craftsmanship and engraving helped make it such a special way to keep your pet close to your heart 🐾✨ We truly appreciate your patience with the shipping and are so happy the piece was worth the wait. Thank you for recommending us! With love,
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Mariah C.
Mar 2, 2026
The jewelry is beautiful
The jewelry is beautiful, and customer service was good, but the necklace did come from China, which was disappointing. The website says they’re based out of Colorado, so I assumed that was where the necklace would also come from, as it is not stated anywhere on the website that the jewelry will ship from China. It is an absolutely beautiful necklace though.
Response from SoulyshineMar 2, 2026
Hi Mariah, Thank you for your honest feedback and kind words about the necklace and our customer service 🤍 We’re so happy to hear you love your piece. We truly appreciate you sharing your thoughts regarding shipping. We understand how that could be surprising, and your feedback is very valuable to us as we continue working to improve transparency and communication on our website. Thank you again for your support — it means so much to us! ✨ Best regards,
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Carla W.
Dec 30, 2025
Choosing and designing your piece is very easy
The products are exceptional picking the design is super easy-to-use. It takes a little time to get your stuff but it is worth it.
Response from SoulyshineDec 30, 2025
Hi Carla Wack, Thank you so much for your thoughtful review! We’re glad to hear you found the designs easy to choose from and that you’re happy with the quality of the products. We appreciate your patience with the delivery time, and it truly means a lot to know you felt it was worth the wait. Your support and understanding are greatly appreciated! Best regards,
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