SoulyshineReviews of soulyshine.com

Response from SoulyshineSep 7, 2026

Hi Ms Sherry Moore, We’re truly sorry for the lack of visible communication and for the concern this has caused. Automatic status update emails were sent, but they may have accidentally landed in spam/junk or been missed. Our support team has now sent you a fresh update by email with the latest status of your order. Please kindly check your inbox and spam folder so we can support you further and make sure everything is taken care of. Thank you for your understanding and patience.

Response from SoulyshineAug 29, 2026

Hi Marci S 🤍 Thank you for sharing your honest and thoughtful feedback. We’re glad to hear that you appreciate the craftsmanship and find the necklace beautiful, even though it wasn’t quite what you expected. We completely understand that the details and care requirements may not have been clear enough at first. We truly appreciate you pointing this out, as it helps us improve how we communicate product details and care instructions. Thank you for giving Soulyshine a try and for recognizing the care that went into creating your piece. We hope it still remains a meaningful keepsake for you and your beloved Pomeranian. 🐾❤️