souk + SEPIAReviews of soukandsepia.com

Response from souk + SEPIAMay 6, 2021

Hi Gale, We are touched by the feedback you had left for us. We have been needing to hear these kind words especially during these challenging times. You continue to give us strength and the drive to do better for everyone's sake. We are beyond grateful for the kindness you have shown us, which is why we have a surprise for you. Please do check your email's inbox. We promise you, it'll be worth it! —The souk + SEPIA Customer Gratitude Team E: [email protected] W: www.soukandsepia.com IG: @soukandsepia

Response from souk + SEPIAMay 3, 2021

Dear Nicole, Through your words, you have made us more optimistic about the growth of souk + SEPIA! We could attribute a lot of our success from people who help spread the good word about us. We are happy beyond words to know that you loved your purchase. And good work losing those extra pounds. That must have felt good for you and we're really proud of you. Such an achievement can be quite challenging for others to accomplish. Pretty sure it wasn't that easy, but what matters is you did it! As per your troubles with tracking the CNE package, we sincerely apologize. We do acknowledge that our shipping system needs more improvements which is why we had hired a new consultant who will be helping us in terms of shipping update efficiency. We are proud to be based in your hometown of Newark! Thank you for your well wishes. We pray for you and your family's safety during these times of trouble. We all look out for each other. Have a evening day ahead! —The souk + SEPIA Customer Gratitude Team E: [email protected] W: www.soukandsepia.com IG: @soukandsepia

Response from souk + SEPIADec 18, 2020

Thank you so much for leaving us a 4-Star review, Pamela! Your good feedback is really appreciated and we thank you immensely for taking time out to post them here. We work really hard to offer gently curated highly stylish items from Asia, Europe, and the US - around the globe, you can say. We're happy to hear that you love our clothes! :) We'd like to apologize for the holdup in the delivery of your package, though. We continue to work hard, closely, and diligently with our partner couriers to mitigate any factors affecting shipping during peak season and the pandemic - we're hoping that as we're nearing the end of the peak season - things will be back to normal. Thanks for your trust, we're deeply gratified for amazing customers like you. We hope to see you again soon! Stay safe and fabulous, Pamela! 🙏❤️😊😍 —Customer Gratitude Team, souk+SEPIA

Response from souk + SEPIADec 18, 2020

Thanks immensely for choosing us and leaving us a 4-Star review, Brandie! We're happy that you're happy. 🙏We'd like to guarantee that we are continuously working diligently and closely with our partner couriers to think of and implement ways to mitigate any factors affecting shipping during peak season and the pandemic. Oh, hey we'd like to get to know you better. Mind if you tag us on your photos on IG @soukandsepia and so we can highlight them in our stories? 😊 Thanks again for placing your trust in souk+SEPIA. We are deeply grateful for customers like you. 🙏❤️😊Stay safe and fab! 😍 —Customer Gratitude Team, souk+SEPIA